Catherine Berger
Cartersville,GA
Summary
Compassionate Care Partner known for high productivity and efficient task completion. Specialize in personalized patient care, effective communication, and emergency response preparedness. Excel in empathy, adaptability, and teamwork to provide exceptional support and comfort to patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Specialist
WellStar North Fulton Hospital
Roswell, GA
10.2022 - Current
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Ensured proper storage conditions for all items in the warehouse.
- Organized regular cycle counts to identify any potential issues early on.
- Utilized barcode scanners to quickly update inventories in the system.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Responded promptly to requests from customers regarding product availability.
- Coordinated inventory, stocking and ordering.
- Performed scheduled inventory counts and supply audits.
- Identified unproductive inventory for disposition, optimizing stock productivity.
Care Partner
WellStar North Fulton Hospital
Roswell, GA
10.2014 - Current
- Assisted in daily living activities such as bathing, dressing, grooming, and toileting.
- Monitored vital signs and reported any changes to medical staff.
- Helped maintain a clean and safe environment by performing light housekeeping duties.
- Encouraged independence while providing necessary support for activities of daily living.
- Respected the rights of clients by maintaining confidentiality of all information related to their personal lives.
- Supported family members in understanding the needs of the patient and provided education regarding health conditions when needed.
- Responded promptly to emergency situations using appropriate interventions as required.
- Collaborated with other team members to ensure quality care was delivered consistently across shifts.
- Observed changes in behavior or physical condition that may indicate a need for intervention or adjustment in treatment plan.
- Assisted with ambulation utilizing proper body mechanics techniques when transferring from bed, chair, wheelchair.
- Promoted positive interactions between patients, families and healthcare personnel.
- Performed basic clerical tasks such as answering phones, filing documents or scheduling appointments.
- Recorded patient conditions and vital signs before and after medical operations.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
- Supported bathing, dressing and personal care needs.
- Followed care plan and directions to administer medications.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Mental Health Technician
Floyd Behavioral Health
Rome, GA
10.2012 - 10.2014
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Supervised visitors entering the facility according to established security protocols.
- Actively participated in continuing education programs related to mental health care delivery.
- Assisted in the development of individualized treatment plans for patients.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Developed positive relationships with patients while maintaining professional boundaries.
- Provided excellent service to patients through personable communication.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient interactions in compliance with HIPAA requirements.
- Facilitated group therapy sessions, providing a supportive environment for patient interaction.
- Participated in professional development workshops to stay current with mental health practices.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Assisted patients in setting and achieving personal and therapeutic goals.
Patient Care Technician
Northside Hospital Cherokee
Canton, GA
09.2009 - 11.2012
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assistant Manager
Goodyear Tire & Rubber
Acworth, GA
10.2010 - 10.2012
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Some College (No Degree) - Nursing
North Metro Technical College
Acworth, GASkills
- Behavioral Management
- Personal care assistance
- Medical terminology knowledge
- First-aid and CPR
- Compassionate Care
- Mobility support
Certification
- CPR certified CNA
Timeline
Inventory Specialist
WellStar North Fulton Hospital
10.2022 - Current
Care Partner
WellStar North Fulton Hospital
10.2014 - Current
Mental Health Technician
Floyd Behavioral Health
10.2012 - 10.2014
Assistant Manager
Goodyear Tire & Rubber
10.2010 - 10.2012
Patient Care Technician
Northside Hospital Cherokee
09.2009 - 11.2012
Some College (No Degree) - Nursing
North Metro Technical College
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