Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Catherine Blanco

Perth Amboy,NJ

Summary

Compassionate and dedicated healthcare professional with exceptional interpersonal skills and a strong commitment to patient care. Proficient in vital sign monitoring and patient assistance, with a solid understanding of basic medical terminology. Passionate about delivering high-quality care that enhances patient well-being and fosters positive health outcomes. Eager to leverage skills in a dynamic environment to make a meaningful impact on patients' lives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Technician

JFK Hospital
01.2024 - Current
  • Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
  • Provided patient care based on physical, psycho social, education, safety, and related criteria appropriate to the age of the guests/patients served in assigned service for effective and safe guest/patients outcomes through practice, judgment and critical actions.
  • Participated in interdisciplinary collaboration of assigned patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care through ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care.
  • Took self-motivated initiative to do more than what was expected or required while in role, acting before being required to by events, improving job performance, and creating new opportunities in order to enhance patient satisfaction.
  • Welcomed patients, checked for proper identification, and prepared the patient for assessment/admission, physical examination and procedures.
  • Demonstrated the proper knowledge and skill necessary to provide care appropriate to the age of patients by obtaining clinical data, temperature, pulse, respiration, blood pressure, O2 saturation.
  • Documented findings in patient's record and notified RN immediately of abnormal results.
  • Identified the needs of the patient population served and delivered care that is specific to those needs including communicating with the patient, parent, and primary caregiver at their level and understanding.
  • Drew intravenous and capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques.
  • Demonstrated a reliable and dependable ability to follow through with designated responsibilities in the collecting, labeling, and transporting of specimens.
  • Performed EKG for patients as directed.
  • Assured the presence, functionality and cleanliness of all necessary equipment by checking and maintaining code cart, O2, and other emergency medical equipment as directed.
  • Assisted in the transport of patients to departments or units upon request.
  • Provided a safe patient environment by answering call lights promptly and communicating with the RN immediately for any change in the patient's condition.
  • Provided post mortem care.

Pharmacy Technician

Walgreens
04.2023 - Current
  • Processed prescription orders accurately, ensuring compliance with pharmacy regulations and safety standards.
  • Engaged customers and patients by greeting them, offering assistance with products/services, and resolving customer issues/questions.
  • Modeled and shared customer service best practices with all team members to deliver distinctive customer experience by demonstrating great interpersonal habits, offering help proactively, identifying needs, and servicing customer until satisfied.
  • Performed duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager by utilizing pharmacy systems to correctly enter patient and drug information, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Processed manual claims for third party program prescription services in a timely and efficient manner, and performed other clerical duties as assigned by the Pharmacy Manager.
  • Supported Pharmacy Department with maintaining service and interior of the Pharmacy Department by stocking with adequate supplies in a clean, neat and orderly condition and performing inventory management activities, such as: ordering, unpacking, stocking, checking and storing shipment of pharmaceuticals.
  • Assisted Pharmacy Manager and Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Complied with all company policies and procedures; maintaining respectful relationships with coworkers.

Client Service Coordinator/ Veterinary Assistant

Banfield Pet Hospital
07.2022 - Current
  • Drove the flow of clients and pets through the hospital, ensuring good communication with associates and clients, and coordinated the care of clients and pets in a happy, welcoming, friendly and efficient manner.
  • Actively recruited new clients by promoting hospital services and routed the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Provided professional, efficient and exceptional customer service by encouraging hospital visits, welcoming clients and pets ensuring that they are comfortable in the hospital, and educating them about their pet’s health.
  • Assisted incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian’s instructions, selling retail products and scheduling future appointments.
  • Managed finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conducted administrative functions such as answering phone calls, handling client concerns or complaints, performing data entry, and operating office equipment.
  • Trained and mentored new team members to promote productivity and efficiency throughout veterinary hospital.
  • Communicated with veterinarian, veterinary technicians and all other associates maintaining the flow of patients to ensure the best quality pet care and to maximize the veterinarian’s and veterinary technician’s productivity.
  • Provided professional, efficient and exceptional service at all times. This included performing or preparing procedures that does not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
  • Educated clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
  • Obtained relevant information and history from clients and maintained proper and completed medical charts.
  • Ensured the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.

Education

ADN - Nursing

Union County College
Cranford, NJ

HS Diploma - undefined

Academy for Urban Leadership Charter School
01.2017

Skills

  • Certified in CPR
  • Vital signs evaluation and documentation
  • Collaborative teamwork
  • Effective troubleshooting skills
  • Building strong client rapport
  • Supportive interpersonal skills

Certification

  • Basic Life Support Certification- American Heart Association
  • NJ Pharmacy Technician License

LANGUAGES

English
Spanish

Timeline

Patient Care Technician

JFK Hospital
01.2024 - Current

Pharmacy Technician

Walgreens
04.2023 - Current

Client Service Coordinator/ Veterinary Assistant

Banfield Pet Hospital
07.2022 - Current

HS Diploma - undefined

Academy for Urban Leadership Charter School

ADN - Nursing

Union County College

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