Catherine Braden
Jefferson
Summary
Compassionate Patient Care Technician with experience at Christus Health, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through prompt response to needs and effective communication. Proven ability to maintain organized care areas while training new staff, ensuring high standards of care delivery and teamwork.
Overview
8
8
years of professional experience
Work History
PCT
Christus Health
10.2021 - 07.2023
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring patient comfort and dignity.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Responded promptly to patient needs, improving overall satisfaction scores.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Front Desk Receptionist
Sullivan & Associates Insurance Agency
10.2015 - 10.2021
- Coordinated communication between clients and insurance agents to facilitate efficient service delivery.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Redwater High School
Redwater06-2013
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Feeding assistance
- Patient hygiene management
Timeline
PCT
Christus Health
10.2021 - 07.2023
Front Desk Receptionist
Sullivan & Associates Insurance Agency
10.2015 - 10.2021
High School Diploma -
Redwater High School
Sunshine Award
Received a sunshine award when one of my patients wrote in a recommendation when his blood sugar dropped in low 40s and I stayed with him until we got his blood sugar back up.