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Catherine Broadhead
San Diego,CA
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Summary
Enterprise transformation and learning strategy leader with proven success in enhancing organizational effectiveness and workforce capability in global healthcare and clinical research. Expertise in collaborating with senior executives and leading cross-functional teams to develop scalable solutions that meet business objectives. Skills include change management, workforce development, process optimization, and data-driven decision-making. Recognized for transforming complex challenges into innovative solutions that improve performance and operational outcomes.
Overview
23
23
years of professional experience
Work History
Associate Director, Training & Development — Strategic Business Solutions
THERMO FISHER SCIENTIFIC
San Diego, California
06.2023 - 07.2026
- Partnered with senior leaders across Clinical Research to enhance workforce capability initiatives, drive organizational improvements, and implement strategic learning solutions aligned with business priorities.
- Designed and implemented scalable learning strategies utilizing blended learning approaches, 70/20/10 methodology, and emerging AI-enabled learning tools.
- Established measurement approaches to assess learning effectiveness, adoption rates, and overall business impact.
- Collaborated with cross-functional stakeholders to diagnose performance gaps and implement targeted solutions that supported employee effectiveness and achieved operational goals.
Associate Director, Project Delivery Process & Systems Optimization
PPD, PART OF THERMO FISHER SCIENTIFIC
San Diego, California
06.2018 - 06.2023
- Spearheaded enterprise process improvement initiatives to enhance operational efficiency and workforce performance.
- Identified process inefficiencies and implemented solutions, achieving 20 hours of increased operational efficiency.
- Analyzed workforce and operational data to uncover improvement opportunities, resulting in 42% increase in adoption rates.
- Designed operational strategies that boosted billability by 22% across departments.
- Developed communication strategies to strengthen collaboration and engagement during organizational changes.
Associate Director, Project Management Standards Group
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD)
San Diego, California
06.2016 - 02.2018
- Directed SOP governance and process optimization initiatives, enhancing compliance and efficiency for over 1,200 employees.
- Supported quality initiatives and audit readiness, ensuring compliance and operational enhancements across multiple departments.
- Improved processes for over 800 project managers, streamlining project execution and enhancing standard practices.
Global Project Manager, Clinical Operations
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD)
04.2007 - 06.2016
- Led complex global clinical trial initiatives with cross-functional leadership, risk management, and vendor coordination to ensure operational execution.
- Managed timelines, resources, stakeholder relationships, and delivery objectives to drive successful outcomes across clinical programs.
- Led cross-functional teams in developing project timelines and deliverables.
- Coordinated resource allocation to ensure project milestones were met efficiently.
- Managed communication between stakeholders to align project goals and expectations.
Strategic Project Implementation Lead / Clinical Study Operations Manager
PFIZER INCORPORATED
01.2004 - 01.2006
- Led strategic change initiatives across 15+ projects, enhancing support for over 300 employees.
- Managed implementation timelines and process improvements, coordinating training initiatives and enterprise communications.
- Managed daily operations to ensure compliance with company protocols.
- Coordinated cross-functional teams to streamline workflow and enhance efficiency.
- Oversaw inventory management processes to maintain optimal stock levels.
Earlier Clinical Research Experience
- Progressive leadership roles with Parexel, Quintiles, INC Research, and Kendle supporting global clinical operations, data management, training, process improvement, and cross-functional delivery.
Education
Master of Social Work -
University of Southern California
Bachelor of Arts - Communications And Psychology
University of New Hampshire
Skills
- Enterprise transformation
- Workforce development
- Change management
- Operational excellence
- Clinical research improvement
- Stakeholder partnership
- Data-driven learning initiatives
- Workforce analytics
Awards, Certifications & Creditials
- CEO Award, 2020
- Talent Development Award, 2020
- Team Quality Matters Award, 2019
- Exceptional Performance Award, 2017
- Lean Six Sigma Yellow Belt
- Licensed Clinical Social Worker — California
Timeline
Associate Director, Training & Development — Strategic Business Solutions
THERMO FISHER SCIENTIFIC
06.2023 - 07.2026
Associate Director, Project Delivery Process & Systems Optimization
PPD, PART OF THERMO FISHER SCIENTIFIC
06.2018 - 06.2023
Associate Director, Project Management Standards Group
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD)
06.2016 - 02.2018
Global Project Manager, Clinical Operations
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD)
04.2007 - 06.2016
Strategic Project Implementation Lead / Clinical Study Operations Manager
PFIZER INCORPORATED
01.2004 - 01.2006
Earlier Clinical Research Experience
Master of Social Work -
University of Southern California
Bachelor of Arts - Communications And Psychology
University of New Hampshire