Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Traits
Timeline
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Catherine Buckingham

Catherine Buckingham

Potomac,Maryland

Summary

Experienced Global Development and Sales Professional with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Demonstrated history of working in the corporate and non-profit management industry, respectively. Skilled in Non-profit member-led organization, retail operations, public speaking, international growth, sales, finance and management. Team player comfortable in competitive, fast-paced environments, and working with C-Level associates. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

12
12
years of professional experience

Work History

Senior Manager, Global Business Development

Entrepreneurs' Organization
03.2017 - 12.2022

Non-profit experience managing entrepreneur members worth USD$1 million in revenue.

Effectively managed 75 national and global portfolios and raised membership USD$2.1 million.

Growth Innovation: Established, initiated, and optimized business development strategies based on EO's targets, product specifications, market data, and budget factors.

  • Agile Funding: Implemented as a pilot for new chapters to create a growth plan to increase membership. 60% of piloted chapters received between 80-200% of new growth, giving members increased valued for their membership. The pilot was effective and rolled out to all chapters under 50 members.
  • Strategic Growth: Generated Growth Roadmap for chapters to expand EO's global community in sustainable growth through strategic partnerships, innovation, research and development, new chapter launch model, and ensure all chapters meet standard requirements set forth by EO's governance procedures.
  • Tiered Membership Model: Initiative to redefine EO's current membership model by streamlining current products and competitor's markets to grow EO through new growth and retention.
  • Streamlined prospect journey resulting in 33% increase in prospect to member.

Brand Communication

  • Strategized and implemented PR toolkit to be tailored to fit each regional needs while honoring EO's global mission.
  • Responsible for B2B opportunities resulting in $11million in sales.

Relationship Connoisseur: Point person for Growth team and staff liaison for Global Membership Committee, Global Communications Committee, Growth Directors, Member Experience Directors, and Member Products Directors.

  • Built and nurtured global entrepreneurs customer experience resulting in 92% retention rate..
  • Responsible for training, onboarding, and cultivating a team atmosphere for each member leader group.
  • Worked closely with each region and functional teams to strategize, collaborate, and align action plans for EO's goals.
  • Successfully managed staff and member leaders from around the globe. Created team atmosphere, virtually, to enhance experience and work flow.
  • Responsible for logistics, budget, content, and results for 9 international strategic planning meetings.

Operations Manager

Albert Smyth Company
04.2014 - 03.2017
  • Contributed to management of 27% of sales from USD$100million in revenue.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Advanced productivity KPIs by leading trainings on procedures and sales practices. Surpassed 2016 sales goal by 11%, highest in the company.
  • Managed team of 9 sales people in sales tracking, onboarding, and training.

Accountant

Albert Smyth Company
09.2010 - 04.2014
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Reconciled accounts and reviewed expense data, net worth and assets.
  • Evaluated and improved accuracy and completeness of financial records.
  • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
  • Tracked financial progress by creating quarterly and yearly balance sheets.

Education

Bachelor of Science - Business And Managerial Economics

Presbyterian College
Clinton, SC
05.2010

Skills

  • B2B Sales
  • Team Builder
  • International and Domestic Mindset
  • Business Process Improvement
  • Sales Records Analysis
  • Product Development Collaboration
  • Vendor Relationships
  • Complex Problem-Solving
  • Adaptability and Flexibility
  • Retail Effectiveness
  • Consultative Sales Approach
  • Microsoft Office
  • Experience with Hubspot, Salesforce, Pardot
  • CRM Platforms
  • Data Analysis Platforms
  • Fundraising

Accomplishments

  • April-May 2009, participated in Business Economic Program in China.
  • In 2012, selected as the RAVE (Recognizing A Valuable Employee) winner for The Albert Smyth Company.
  • In 2019, voted by colleagues as the "Boldly GO", "Make a Mark", and "Cool" Core Value Awards from Entrepreneurs' Organization.
  • In December 2019-March 2020, moved to Seville, Spain, to further global mindset.

Affiliations

  • Alumni Board for Connelly School of the Holy Child, fundraising activities annually resulting in $USD500,000 for scholarships
  • American Society of Association Executives
  • Gemological Institute of America
  • The Heart Gallery
  • InterNations
  • DC Improv

Traits

  • Myers Briggs: INFJ
  • Clifton Strengths: Ideation, Developer, Activator, Positivity, and Relator.
  • DISC: Influence
  • Enneagram: 3/4

Timeline

Senior Manager, Global Business Development

Entrepreneurs' Organization
03.2017 - 12.2022

Operations Manager

Albert Smyth Company
04.2014 - 03.2017

Accountant

Albert Smyth Company
09.2010 - 04.2014

Bachelor of Science - Business And Managerial Economics

Presbyterian College
Catherine Buckingham