Catherine Burke

Securitas Security Services helps to protect the operations for everything from a large global business to a single officer at a reception desk and unites more than 358,000 employees across 45 markets into a strong global team.

• Greeted visitors and vendors professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification and verified each individual's right to enter restricted property and denied access to entering facility to unauthorized persons.
• Directed guests around building and answered accessibility questions.
• Conducted regular full building patrols to spot and investigate concerns.
• Patrolled commercial property exterior and associated parking lots.
• Monitored CCTV cameras for abnormalities and security breaches.
• Wrote reports on property damage, equipment failure, investigations, and unusual incidences.
• Provided detailed weekend accountability of employee presence.
• Responded quickly to incidents and assessed active situations for security concerns.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Worked independently and collaboratively to resolve urgent issues to protect and secure property.
• Trained new security person to apply best practices and comply with policies and procedures.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

A small, often times single entity, home improvement business. Specializing in "honey do list" type tasks but often included more major renovations.

• Managed day-to-day business operations including customer service, operation of 18' box truck, sales of services, project completion, advertising, material ordering, marketing, billing and collections.
• Consulted with customers to assess needs and propose optimal solutions.
• Evaluated suppliers to maintain cost controls and improve operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Operations included tasks such as drywall, painting, sanding, light electrical, light plumbing, furniture assembly, landscaping, roofing, deck repair and construction.
• Conducted audit inspections and independent checks to verify parts and materials

Sears Holding Corp is one of the most trusted resources for the products and services that enhance home and family life.

• As Office Assistant, responsible for consolidating reports, filing, researching, sorting, maintaining records, data entry, and other similar duties, using computer terminal or other office equipment.
• HR Associate answering general Human Resources-related questions; and Human Resources-related questions; and entering data into HR spreadsheets.
• Maintains confidentiality.
• Processed cash cage which included balancing of reports, processing payments, register reports, daily deposits, daily reconciliation and month-end checks for balancing and closing, etc.
• Entering data into HR spreadsheets
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Delivered friendly assistance with new hires throughout interviewing and hiring process. Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
• Improved office efficiency by effectively managing internal communications and correspondence.

Renco Encoders develops, manufactures and supplies rotary encoders for step motors and advanced motion sensing components.

• Reliability: Received Failure Analysis reports from technical repair analyst and formatted information for ease of customer reading.
• Maintained over 100 pieces of calibration equipment plant-wide by scheduling calibration services and updating in-house calibration logs.
• MIS: Provided technical assistance to staff, including operational and application training, testing, as well as installation and troubleshooting of computer hardware and software.
• Assisted in operation and maintenance of LAN network.
• Wrote macros for Network printers.
• Performed service pack upgrades.
• Installed antivirus security patches.

Girl Scouts of Tres Condados is committed to making Girl Scouting available to girls in ways that impact their lives both in the moment and into the future.

• Provided network support for several offices located from San Luis Obispo to Frazier Park.
• Performed configuration, maintenance, troubleshooting, and provided assistance in Windows 9x, 2000, and XP workstations.
• Monitored and maintained NT4 and Citrix servers.
• Maintained and upgraded work-station hardware and software.
• Facilitated daily backup of NT4, Citrix, and Microsoft Exchange servers.
• Provided staff help desk services council wide in WIndows 9x-2000 & XP, MSOffice XP, Internet Explorer, DonorPerfect and Girl Scout Database.
• Configured TCP/IP, Domain layout, Domain accounts, and Network communication.

This branch of Digital Equipment Corporation was a computer recycling facility. Computer equipment was shipped from all over the country to be stripped down for parts in the lead up to the Y2K deadline.

• Computer disassembly and reclamations.
• Logistical organization for special national project.
• Maintained communication and customer relations between facility and national insurance company, as well as national computer leasing company.
• Coordinated with several carriers to ship computer equipment from their agent's office to facility.
• Arranged repossessions of computer equipment from clients who defaulted on lease.
• Submitted weekly reports and spreadsheets documenting all transactions.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Trained new contractor staff on job duties, company policies, and safety procedures for rapid onboarding.
• Conducted research to address shipping errors and packaging mistakes.