Catherine Campbell
Quality And Mystery Shopper
Vilas,NC
Summary
[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].
Overview
14
14
years of professional experience
Work History
SAG Actress
Paramount, Warner Brothers, Netflix
San Fransisco, , CA
07.2016 - 01.2020
- Netflix, Marvel, and More.
- Acted in several new med productions, performing alongside various well-known actors and actresses.
- Worked with fellow actors to execute many successful new media performances each year.
Personal Assistant/ General Manager
Jane Campbell/ Owner of Montessori Services
Sebastopol, CA
07.2014 - 01.2021
- Organized home office, planned projects for restoring her 1924 farm home, acquired estimates, wrote bids and/or contracts, hired teams to work, saw jobs through, did payroll, book keeping, filing and helped with some construction, yard work, etc., edited books and catalogs for the company, set up meetings and kept minutes, led monthly meetings on how to optimize space and save money.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Coordinated and planned vacations for family.
- Supervised [Number] household staff, contractors and vendors.
- Informed vendors and contractors of client project requirements to foster client satisfaction.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Handled incoming and outgoing correspondence, including mail, email and faxes.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
- Transported children to and from school, activities and appointments.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
- Kept detailed track of household and maintenance inventory and schedules.
- Executed basic banking and bookkeeping tasks.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Displayed absolute discretion at handling confidential information.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Organized and updated schedules for more than [Number] [Industry] executives.
- Picked up and dropped off clients at airport.
- Answered high volume of phone calls and email inquiries.
- Maintained entire family's schedule and organized events.
- Managed residential properties and staged homes prior to clients' arrivals.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Consistently received positive feedback from guests on performance reviews.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Managed and reviewed filing and office systems.
- Organized and attended meetings, including compiling all related documents and reports.
- Screened personal and business calls and directed to appropriate party.
- Coordinated events and worked on ad hoc projects.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Investigated topics such as tree removal and produced concise summaries for my employers use.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
- Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
- Sourced and ordered office equipment and supplies.
- Created and managed office systems to efficiently deal with documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Managed residential property issues and prepared homes prior to client arrival.
- Took notes and dictation at meetings.
Mystery Shopper
Amusement Advantage, Ath Power Consulting, Bare
Santa Rosa, CA
05.2018 - 06.2021
- Visited businesses, such as department stores, banks, aquariums, hotels, and restaurants. I evaluated the locations, atmospheres, employees, time it took to be waited on, graded quality and customer service, and successfully completed evaluations and made recommendations, usually earning bonuses for every job that was promptly turned in.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Shopped competition regularly to identify value offerings.
Administrative Assistant
Oaks of Hebron
Rohnert Park, CA
12.2019 - 03.2020
- Did clerical duties, helped the disabled with their personal affairs financially and by filing their information.
- Used Therap system to document their behavior and medical information, organized and helped with inventory office supplies, put together new hire packets and helped make upcoming calendars for clients as well as planning outings for them.
Senior Administrative Assistant
Sonoma County IHSS Adult Services
Santa Rosa, CA
09.2019 - 03.2020
- Through Star Staffing- Interviewed applicants and made sure they completed their applications properly.
- Checked their references, made copies and put new hire packets together as well as other forms that needed copying, called providers to make sure they had enough clients.
- Called clients to make sure they had a provider, organized office supplies and closets and helped with new hire orientation.
Education
Bachelor of Science - Paralegal Studies
Kaplan University
Associate - General Education
Craven Community College
Skills
Character Development
Timeline
Administrative Assistant
Oaks of Hebron
12.2019 - 03.2020
Senior Administrative Assistant
Sonoma County IHSS Adult Services
09.2019 - 03.2020
Mystery Shopper
Amusement Advantage, Ath Power Consulting, Bare
05.2018 - 06.2021
SAG Actress
Paramount, Warner Brothers, Netflix
07.2016 - 01.2020
Personal Assistant/ General Manager
Jane Campbell/ Owner of Montessori Services
07.2014 - 01.2021
Associate - General Education
Craven Community College
Bachelor of Science - Paralegal Studies
Kaplan University
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