Rental Sales Agent
Fox Rent A Car
- Increased revenue through strategic guidance on rental products.
- Worked with team to enhance sales strategies.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Established strong rapport with clients, leading to repeat business and referral opportunities.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Monitored market trends to stay competitive with pricing strategies and promotional offers.
- Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
- Developed in-depth knowledge of rental inventory to provide expert advice on product selection.
- Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
- Delivered exceptional customer care through prompt responses to inquiries via phone calls or emails.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Processed rental transactions accurately, ensuring timely billing and minimal discrepancies.
