Summary
Dynamic and strategic professional with extensive experience as a United States Navy Reserve Veteran, known for employing a participative management style within fast-paced, competitive, and diverse work environments. With 20 years of comprehensive expertise in Human Resource Management operations at a Fortune 50 logistics and transportation organization, this individual exemplifies high-level business acumen and operational management proficiency. Demonstrates exceptional capability in navigating ambiguity and successfully managing competing priorities while driving organizational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Onboarding Specialist Contingent Employee
Expedite Technology Solutions
08.2024 - Current
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Completed required criminal, credit, or drug tests for new hires.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Put together employee files and collected required digital or physical information to meet requirements.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collaborated with managers to identify and address employee relations issues.
HR Generalist Contingent Worker
Corpsteam
10.2021 - 12.2023
- Reviewed and screened applicant resumes to identify qualified candidates.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Completed human resource operational requirements by scheduling and assigning employees.
Human Resource Manager
United Parcel Service (UPS)
01.2010 - 01.2020
- Company Overview: UPS is one of the world's largest transportation companies serving more than 220 countries worldwide
- UPS offers a multitude of services ranging from multinational shipping and receiving, supply chain & freight management, healthcare, logistics and distribution among other financial, technical and storage solutions
- In 2023, reported annual revenues were approximately $78 billion
- Managed a team of 12 Human Resources Supervisors and Specialists across 11 locations to conduct full lifecycle recruitment, candidate interviews, and oversee the hiring and onboarding processes
- Diagnosed organizational issues, developed solutions, and implemented action plans to enhance HR programs, policies, and procedures
- Provided coaching and guidance on company policies, employee discipline, retention, health and safety, and separations, while also conducting comprehensive workplace investigations related to employee conflicts, grievances, and negotiations
- Collaborated with the HR Director and management team to formulate career development plans, succession plans, and training needs
- Delivered ongoing feedback and support for employee performance improvement; coached partners in conducting performance evaluations consistently and fairly
- UPS is one of the world's largest transportation companies serving more than 220 countries worldwide
- UPS offers a multitude of services ranging from multinational shipping and receiving, supply chain & freight management, healthcare, logistics and distribution among other financial, technical and storage solutions
- In 2023, reported annual revenues were approximately $78 billion
Occupational Health Manager
United Parcel Service (UPS)
01.2004 - 01.2020
- Managed all aspects of health and safety programs for over 8,500 employees across 18 facilities, including workers' compensation, FMLA, and other health-related policies
- Identified and assessed workplace hazards impacting employee health and safety
- Established and coordinated improvements for employee wellness programs and ensured OSHA compliance
- Assessed work environments to promote a safe and healthy workplace
Education
Bachelor of Science - Nursing
Skills
- Community Relations
- Diversity and Inclusion
- Employee Relations
- Full Life Cycle Recruitment
- High-Level Investigations
- HRIS / Workday Integration
- Labor Relations
- Leadership Development
- Legal Compliance
- Mentorship
- Negotiation Skills
- Onboarding Processes
- Performance Management
- Sound Practical Judgment
- Succession Planning
- Training and Development
- Trustworthiness
- Cross-functional coordination
- Policies implementation
- Employee counseling
- Reliability
- Succession planning
- Decision-making
- Training and development
- Onboard new hires
- Attention to detail
- Complaint handling
Certification
- Comprehensive Health and Safety Process Certification Training
- Professional Facilitator and Interview Workshop
Militaryexperience
United States Air Force Reserves, Sergeant First Class, Quality Training Instructor, Supply Sergeant, Nuclear Biological Chemical Operations Specialist, Unit Armorer/Supply Clerk, Airborne Paratrooper
Committeesandvolunteeractivities
- Women's Business Resource Group
- United Way Special Olympics
- Open Hands Atlanta Food Bank
- Habitat for Humanity
- Meals on Wheels
Awards
- Army Commendation Medal
- Army Achievement Medal
- Army Meritorious Achievement Award
Corehrdisciplines
- Community Relations
- Diversity and Inclusion
- Employee Relations
- Full Life Cycle Recruitment
- High-Level Investigations
- HRIS / Workday Integration
- Labor Relations
- Leadership Development
- Legal Compliance
- Mentorship
- Negotiation Skills
- Onboarding Processes
- Performance Management
- Sound Practical Judgment
- Succession Planning
- Training and Development
- Trustworthiness
Timeline
HR Onboarding Specialist Contingent Employee - Expedite Technology Solutions
08.2024 - Current
HR Generalist Contingent Worker - Corpsteam
10.2021 - 12.2023
Human Resource Manager - United Parcel Service (UPS)
01.2010 - 01.2020
Occupational Health Manager - United Parcel Service (UPS)
01.2004 - 01.2020
FLORIDA INTERNATIONAL UNIVERSITY - Bachelor of Science, Nursing
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