Dedicated Assistant Director and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive team success. Detail oriented and able to learn new concepts quickly.
Overview
8
8
years of professional experience
Work History
Assistant Director
The Renaissance Charter School
Queens, NY
09.2023 - Current
Program Improvement: Led the creation and execution of fun and suitable activities, workshops, and events for various youth groups. This led to more kids joining in and increased satisfaction from both participants and parents.
Team Leadership: Mentored and managed a team of counselors, fostering a united and motivated group that consistently provided great service. Introduced regular training and support to handle challenges effectively.
Inclusivity Promotion: Actively promoted a welcoming environment for all participants, regardless of background or ability. Implemented strategies to meet diverse needs and ensure every child felt included.
Parent Communication: Established effective communication with parents, providing updates on program activities and addressing concerns. Organized events to bring families together.
Safety Priority: Ensured participant safety by strictly following YMCA policies, conducting safety checks, drills, and maintaining incident records.
Excel Proficiency: Managed program data proficiently using Microsoft Excel as Assistant Director. Used Excel tools for precise reporting and informed decision-making.
Assistant Director
YMCA
Long Island City, NY
06.2018 - 06.2020
Assisted in developing strategic plans to meet organizational goals and objectives.
Supported work-life balance to improve staff morale.
Maintained a safe and orderly learning environment.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Head Counselor
YMCA
Long Island City
06.2016 - 06.2020
Collaborated with a team of counselors to create a curriculum that was tailored to the needs of campers and met all program objectives
Organized and facilitated team-building activities that helped foster a positive camp culture
Developed an emergency response plan and trained counselors on how to respond appropriately to emergencies
Mentored and trained counselors on how to effectively supervise campers and resolve conflicts
Education
Associate's Degree - Communications
Laguardia Community College
Queens, NY
06.2023
High School Diploma -
Robert F. Wagner Jr. SSAT
06.2012
Bachelor of Arts - Communication Sciences And Disorders
Brooklyn College
Brooklyn, NY
Skills
Operations Management
Data Analysis
Staff Management
Effective Listening
Cultural Sensitivity
Microsoft Excel/Word
Strategic Planning
Parent Communication
Languages
Spanish
Elementary
Bengali
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Director
The Renaissance Charter School
09.2023 - Current
Assistant Director
YMCA
06.2018 - 06.2020
Head Counselor
YMCA
06.2016 - 06.2020
Associate's Degree - Communications
Laguardia Community College
High School Diploma -
Robert F. Wagner Jr. SSAT
Bachelor of Arts - Communication Sciences And Disorders