Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Shift Leader
Tazikis Mediterranean Cafe
Cary, NC
07.2017 - Current
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Excelled in every store position and regularly backed up front-line staff.
Gym Receptionist
Excel Body Fitness
Cary, NC
10.2021 - 01.2022
Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
Directed guests and appointments to fitness consultants to increase membership enrollments.
Monitored check-ins to identify delinquent accounts and collect payments.
Social Media Manager
F45 Training
Cary, NC
12.2019 - 11.2020
Increased customer engagement through social media.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Distributed flyers in local surrounding areas
Designed, organized, and distributed studio merchandise.
Assisted in organizing studio events and member gatherings.
Recruited and managed studio ambassadors.
Created and designed mass emails.
Marketing Assistant
Kite Realty
Cary, NC
08.2018 - 03.2020
Distributed flyers for upcoming shopping center events
Ensured all events ran smoothly, timely, and guests were entertained.