Summary
Overview
Work History
Education
Skills
Timeline

Catherine Chappell

Troy,North Carolina

Summary

Dedicated professional with extensive experience as a Correctional Sergeant at NCDPS, skilled in crisis management and conflict resolution. Proven ability to maintain safety standards and foster a respectful environment while supervising teams. Adept at inspections and ensuring compliance, contributing to a secure and efficient facility.

Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

In Home Aide

Family First Home Care
Troy, NC
08.2023 - Current

Assist clients with daily living activities such as bathing, grooming, housekeeping, medication reminders, cooking meals and companionship. I also assist with grocery shopping and medical appointments.

Quality Inspector

McRae's Footwear
Troy, NC
03.2019 - 07.2023
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Inspected Product or service with accuracy, reporting problems or defects quickly.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Correctional Sergeant

NCDPS
Troy, NC
06.2000 - 04.2018
  • Coordinated responses to emergency situations arising in different prison locations.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Completed daily work report sheets and delegated tasks to employees.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Handled inmate counts and searches for missing inmates.
  • Supervised 5-8 employees and performance of tasks and managed 96-214 offenders.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.

Education

GED -

Montgomery Community College , Troy, NC

Skills

  • Personal care assistance
  • Emotional support
  • Light housekeeping
  • Dressing assistance
  • Toileting assistance
  • Meal preparation
  • Transfer assistance
  • Grocery shopping
  • Hygiene assistance
  • Laundry assistance
  • Medication management
  • Client confidentiality
  • Mobility support
  • Fall prevention
  • Vital signs monitoring
  • Dementia care
  • Security protocols
  • Counseling techniques
  • Records maintenance
  • Crisis management
  • Conflict management
  • Public safety
  • Work planning
  • Inspections
  • Rule enforcement
  • Detail management
  • De-escalation techniques
  • Administration
  • Rules of conduct
  • Emergency response
  • Policy enforcement
  • Inventory counting
  • Security procedures

Timeline

In Home Aide - Family First Home Care
08.2023 - Current
Quality Inspector - McRae's Footwear
03.2019 - 07.2023
Correctional Sergeant - NCDPS
06.2000 - 04.2018
Montgomery Community College - GED,
Catherine Chappell