Summary
Overview
Work History
Education
Skills
Timeline

Catherine Chappell

Troy,North Carolina

Summary

Dedicated professional with extensive experience as a Correctional Sergeant at NCDPS, skilled in crisis management and conflict resolution. Proven ability to maintain safety standards and foster a respectful environment while supervising teams. Adept at inspections and ensuring compliance, contributing to a secure and efficient facility.

Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

In Home Aide

Family First Home Care
08.2023 - Current

Assist clients with daily living activities such as bathing, grooming, housekeeping, medication reminders, cooking meals and companionship. I also assist with grocery shopping and medical appointments.

Quality Inspector

McRae's Footwear
03.2019 - 07.2023
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Inspected Product or service with accuracy, reporting problems or defects quickly.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Correctional Sergeant

NCDPS
06.2000 - 04.2018
  • Coordinated responses to emergency situations arising in different prison locations.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Completed daily work report sheets and delegated tasks to employees.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Handled inmate counts and searches for missing inmates.
  • Supervised 5-8 employees and performance of tasks and managed 96-214 offenders.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.

Education

GED -

Montgomery Community College , Troy, NC

Skills

  • Personal care assistance
  • Emotional support
  • Light housekeeping
  • Dressing assistance
  • Toileting assistance
  • Meal preparation
  • Transfer assistance
  • Grocery shopping
  • Hygiene assistance
  • Laundry assistance
  • Medication management
  • Client confidentiality
  • Mobility support
  • Fall prevention
  • Vital signs monitoring
  • Dementia care
  • Security protocols
  • Counseling techniques
  • Records maintenance
  • Crisis management
  • Conflict management
  • Public safety
  • Work planning
  • Inspections
  • Rule enforcement
  • Detail management
  • De-escalation techniques
  • Administration
  • Rules of conduct
  • Emergency response
  • Policy enforcement
  • Inventory counting
  • Security procedures

Timeline

In Home Aide - Family First Home Care
08.2023 - Current
Quality Inspector - McRae's Footwear
03.2019 - 07.2023
Correctional Sergeant - NCDPS
06.2000 - 04.2018
Montgomery Community College - GED,
Catherine Chappell