Catherine Chupp
Bradenton,Florida
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Heart Specialists of Sarasota
2023.07 - Current
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
OPERATIONS MANAGER
Sherwin Williams
Bradenton , Florida
2021.12 - 2023.07
- Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles
- Tracked company inventories and ordered new products to replenish equipment levels
- Maintained professional working relationships and promoted open lines of communication with staff
- Maintained accurate inventory records while ensuring optimal stock levels at all times
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
- Developed and maintained relationships with customers and vendors for successful project completion.
STORE MANAGER
Sherwin Williams
Bradenton , Florida
2017.07 - 2019.07
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Solved problems and resolved conflicts for team members and customers
- Evaluated customer feedback and complaints to locate weaknesses and improve service
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
Education
BACHELOR OF SCIENCE (B.S.) IN BIOLOGY -
University of South Florida
05.2016
Skills
- High-Pressure Environments
- Superb Time Management Skills
- Schedule Oversight
- Workflow Planning
- Invoice Processing
- Client Relations
- Assignment Delegation
- Strong Organization
Timeline
Front Desk Receptionist
Heart Specialists of Sarasota
2023.07 - Current
OPERATIONS MANAGER
Sherwin Williams
2021.12 - 2023.07
STORE MANAGER
Sherwin Williams
2017.07 - 2019.07
BACHELOR OF SCIENCE (B.S.) IN BIOLOGY -
University of South Florida
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