Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Heart Specialists of Sarasota
07.2023 - Current
Maintained an organized reception area and ensured that all guests were attended to promptly.
Provided administrative support such as filing documents, photocopying and scanning materials.
Updated customer information in databases regularly to ensure accuracy of records.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
OPERATIONS MANAGER
Sherwin Williams
Bradenton, Florida
12.2021 - 07.2023
Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles
Tracked company inventories and ordered new products to replenish equipment levels
Maintained professional working relationships and promoted open lines of communication with staff
Maintained accurate inventory records while ensuring optimal stock levels at all times
Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings
Developed and maintained relationships with customers and vendors for successful project completion.
STORE MANAGER
Sherwin Williams
Bradenton, Florida
07.2017 - 07.2019
Oversaw day-to-day store operations to foster efficient and profitable operations
Solved problems and resolved conflicts for team members and customers
Evaluated customer feedback and complaints to locate weaknesses and improve service
Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
Provided leadership and motivation to team members to increase productivity and efficiency within the store.
Education
BACHELOR OF SCIENCE (B.S.) IN BIOLOGY -
University of South Florida
05.2016
Skills
High-Pressure Environments
Superb Time Management Skills
Schedule Oversight
Workflow Planning
Invoice Processing
Client Relations
Assignment Delegation
Strong Organization
Timeline
Front Desk Receptionist
Heart Specialists of Sarasota
07.2023 - Current
OPERATIONS MANAGER
Sherwin Williams
12.2021 - 07.2023
STORE MANAGER
Sherwin Williams
07.2017 - 07.2019
BACHELOR OF SCIENCE (B.S.) IN BIOLOGY -
University of South Florida
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