Catherine Compton

• Provided service on short-term projects in instructional design, technical writing, and editing for a variety of clients
• Developed e-learning modules, blending interactive design with technical writing to enhance user engagement and knowledge retention
• Collaborated with Subject Matter Experts and team stakeholders throughout the design and development process
• Conducted in-depth needs assessments to tailor instructional design
• Managed projects from initial draft to final production using the ADDIE design method
• Developed storyboards for new course materials for a financial services client
• Developed numerous e-Learning courses based on medical seminars, timing interactions on the course slides to match client's audio narration
• Created a series of courses for a liquid natural gas client that included animation overlayed upon technical drawings to coordinate with narration
• Integrated multimedia elements in technical documentation, enhancing user comprehension and engagement with complex information
• Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.

• Developed and finalized teacher training courses in Articulate Storyline and Rise.
• Enhanced e-learning experience by designing interactive and engaging instructional materials.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
• Collaborated with Learning Management System (LMS) administrators to publish courses.
• Fostered seamless cross-functional teamwork, ensuring timely course updates and maintaining quality standards throughout development cycles.

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• Facilitated the transition to virtual training solutions for an organization that provides training and support for teachers, family members, and administrators working dyslexic students.
• Created a User Manual, complete with multimedia instructional videos, on the use of Zoom meetings for the delivery of Instructor-led training.
• Facilitated Train-the-Trainer sessions, fostering peer learning and scenario-based problem-solving for effective online instruction.
• Empowered instructors with tailored guidance and resources, ensuring seamless adaptation to virtual teaching environments. Trained the Executive Team in the optimization of Zoom features to enhance meeting quality.
• Worked with a small team and expert guest speaker to plan and produce a public Zoom webinar for the Family Resource department.

• Proved successful working within tight deadlines and a fast-paced environment.
• Managed version control and timely updates of documents through effective project tracking and organization skills.
• Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
• Followed company policies and editorial guidelines to craft thorough, well-written content.
• Collaborated with Subject Matter Experts (SMEs) to research product requirements and document user tasks. Managed projects from initial draft to final production.
• Worked on cross-functional team in creating security software documentation, bridging communication between engineering and marketing departments.
• Managed Wi-Fi and Bluetooth documentation for Personal Systems Group, ensuring precise and up-to-date content across all product lines.