Assisted in the preparation of documents related to international trade regulations and customs requirements.
Coordinated with suppliers for product availability and delivery times.
Worked closely with customers on order placement, tracking, invoicing, and payment status.
Maintained detailed records of all import and export activities including costs and freight charges.
Developed relationships with vendors, carriers, customs brokers, insurance companies. to ensure smooth operations.
Ensured compliance with government regulations regarding export controls and foreign policy objectives.
Prepared shipping documents such as bills of lading, commercial invoices, packing lists.
Negotiated rates with freight forwarders and other service providers as needed.
Handled customer inquiries related to imports and exports processes and procedures.
Provided guidance to internal departments on applicable laws for importing and exporting goods into various countries.
Processed payments for imported goods upon receipt from overseas vendors.
Conducted research to identify tariff codes required for clearance of imported items.
Processed applications for export licenses when necessary.
Analyzed cost components associated with import and export transactions.
Reviewed contracts between buyers and sellers to ensure they meet legal requirements.
Managed inventory levels of imported products by forecasting future demand.
Checked import and export documentation to determine cargo contents.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
Directed cargo loading to monitor even distribution of weight.
Retrieved stored items and traced lost shipments, when necessary.
Monitored shipments, ensuring timely delivery and resolving any delays or problems.
Air/Ocean Import/Air Import/Export Coordinator
Nippon Express USA
Miami, Florida
03.2023 - 02.2024
Assisted in the coordination of export shipments for customers, ensuring compliance with applicable regulations.
Prepared and processed all necessary documentation for international trade transactions, including invoices, bills of lading and certificates of origin.
Maintained customer records and updated them regularly to ensure accuracy of shipping documents.
Developed relationships with overseas agents, freight forwarders and customs brokers to facilitate smooth exports.
Monitored product shipment status from production through delivery at destination port or airport.
Provided support services to exporters such as arranging transport, storage and insurance coverage for goods shipped abroad.
Liaised with government agencies regarding import and export regulations to ensure compliance with applicable laws.
Coordinated the movement of goods between countries by air, sea or land transportation according to customer requirements.
Created reports detailing shipment costs, timelines and other pertinent information related to exporting activities.
Resolved any issues that may arise during the export process by communicating effectively with relevant parties such as customs officials, carriers and freight forwarders.
Ensured timely collection of payments from customers by following up on outstanding invoices.
Collaborated closely with colleagues within various departments such as sales, logistics and accounting in order to ensure successful completion of export operations.
Communicated with global offices by telephone and email to facilitate smooth shipments.
Produced, organized and submitted export paperwork to meet all applicable resolutions.
Tracked and traced air / ocean shipments in order to maintain current status information.
Discussed detailed port information to importers or exporters.