Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Catherine Crespo

Everett,WA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Hardworking professional offering proven skills in cleaning, organization and order preparation developed several-year career. Always looking for ways to support team members and maximize customer satisfaction. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

9
9
years of professional experience

Work History

Babysitter

Babysitting Service
Lynwood, WA
02.2020 - Current
  • Establishing trust through consistent communication with both parents and kids.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Took children to and from school and extra-curricular activities.

Drive-Thru Cashier

Arby's
Everett
01.2022 - 06.2024
  • Welcomed customers, offering assistance to help find store items.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Took orders, prepared foods and processed payments in full-service establishment.

Hospitality Staff Member

Cleanly
Everett, WA
02.2021 - 03.2022
  • Managed reservations system, ensuring accuracy in bookings and availability.
  • Adhered to health and safety regulations while serving food and beverages to guests.
  • Posted incidental charges to ledgers, manually or by using computers.
  • Provided guidance and support to junior staff members regarding customer service procedures.
  • Maintained inventory of hospitality supplies and placed orders to ensure adequate stock levels.

Consultant

Bloomberg
Lima, Lima
03.2016 - 11.2019
  • Identified needs of customers promptly and efficiently.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed company's expenditures and developed financial models.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Consultant

MINSA
Lima, Lima
03.2018 - 07.2019
  • Identified needs of customers promptly and efficiently.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Analyzed company's expenditures and developed financial models.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.

Education

Edmonds Community College
Lynnwood, WA
01-2026

Skills

  • Payment handling
  • Cleanliness and hygiene
  • Multitasking and organization
  • Menu memorization
  • Menu design
  • Order bagging
  • POS systems operation
  • Park supervision
  • Behavior monitoring
  • Emotional and physical development assessment
  • Giving medicines as appropriate
  • Problem-solving
  • Keeping children safe

Affiliations

  • I can speak spanish
  • Im working hard and i like working with people

Timeline

Drive-Thru Cashier

Arby's
01.2022 - 06.2024

Hospitality Staff Member

Cleanly
02.2021 - 03.2022

Babysitter

Babysitting Service
02.2020 - Current

Consultant

MINSA
03.2018 - 07.2019

Consultant

Bloomberg
03.2016 - 11.2019

Edmonds Community College
Catherine Crespo