Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Crowell

Maple Shade Township,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Acquisition Specialist

Merchants Fleet
Hooksett, NH
01.2022 - Current
  • Negotiated pricing, terms and conditions of contracts with vendors.
  • Prepared purchase orders and monitored their status to ensure timely delivery of goods or services.
  • Coordinated meetings between vendors and internal stakeholders to discuss project timelines and expectations.
  • Investigated discrepancies in invoices and negotiated resolution with vendors when necessary.
  • Identified areas where improvements can be made within the acquisition process and recommended changes accordingly.
  • Resolved vendor or contractor grievances and processed claims against suppliers.
  • Reviewed purchase orders for accuracy and compliance with company policies.
  • Reviewed customer orders to ensure accuracy of product, quantity and pricing.
  • Maintained database of customer orders, tracking progress from receipt through delivery.
  • Assisted customers with inquiries related to product availability or changes in order status.
  • Investigated discrepancies between customer orders and vendor invoices for resolution.
  • Participated in regular meetings with other departments such as accounting or logistics.
  • Identified opportunities for cost savings through negotiations with suppliers or alternate sources.
  • Monitored and tracked customer orders to meet lead times and drive on-time delivery.
  • Communicated with customers to assist with order placement and offer updates on status and shipping.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.

Ordering/Acquisitions Specialist

Automotive Rentals Inc.
Mt Laurel, NJ
01.1996 - 01.2019
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Provided timely responses to customer inquiries, requests, and complaints.
  • Resolved complex issues between customers and internal teams in a timely manner.
  • Monitored customer feedback to identify areas for improvement in service quality.
  • Conducted regular meetings with clients to discuss their current requirements.
  • Created detailed reports on customer relations activities and performance metrics.
  • Served as an escalation point for unresolved customer issues or disputes.
  • Built customer confidence by actively listening to needs and concerns and providing appropriate solutions.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.

Education

High School Diploma -

John K Ossi Vo Tech
Medford, NJ
06-1985

Skills

  • Purchasing strategies
  • Vendor Relationship Management
  • Logistics Coordination
  • Organizational Skills
  • Vendor Relations
  • Teamwork and Collaboration
  • Time Management
  • Order Processing
  • Procurement
  • Track shipments
  • Purchasing
  • Multitasking
  • Written Communication
  • Task Prioritization
  • Professionalism
  • Problem-Solving
  • Attention to Detail
  • Excellent Communication

Timeline

Acquisition Specialist

Merchants Fleet
01.2022 - Current

Ordering/Acquisitions Specialist

Automotive Rentals Inc.
01.1996 - 01.2019

High School Diploma -

John K Ossi Vo Tech

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Catherine Crowell