Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Catherine Cruz

Houston,TX

Summary

Personable and reliable with strong work ethic, quickly learns and adapts to new tasks. Understanding of workplace safety standards and basic operational procedures, with skills in time management and basic tool usage. Committed to contributing to team success and ensuring high standards of work quality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Sales Associate

Blink Fitness
08.2024 - Current
  • Maintained an organized workspace, ensuring a welcoming environment for over fifty members upon arrival.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Restaurant Hostess

China Bear Buffet
05.2022 - 06.2023
  • Demonstrated strong multitasking skills by handling over fifteen daily telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Education

Bachelor of Science - Teaching And Learning EC-6th Bilingual Generalist

University of Houston
Houston, TX
05-2028

High School Diploma -

YES Prep North Central Secondary
Houston, TX
05-2024

Skills

  • Microsoft Word
  • Excel
  • Powerpoint
  • Honest and dependable
  • Teamwork and collaboration
  • Public speaking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • Suicide Prevention Training (April 2025)
  • CPR Training (August 2024)
  • Food Handler Certification (June 2024)


Timeline

Front Desk Sales Associate

Blink Fitness
08.2024 - Current

Restaurant Hostess

China Bear Buffet
05.2022 - 06.2023

Bachelor of Science - Teaching And Learning EC-6th Bilingual Generalist

University of Houston

High School Diploma -

YES Prep North Central Secondary

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Catherine Cruz