Catherine Davis
Norfolk,VA
Summary
I consider myself a highly compassionate Domestic Violence Advocate with a crime reporting and writing background. I provide emotional support to victims, handling high-stress and crisis situations diplomatically and calmly. My crisis management skills ensure I can keep clients calm while coordinating with legal teams and multiple departments to ensure clients receive the utmost care. My strengths also include conflict resolution and empathetic communication. I have demonstrated the capacity to foster community relationships and promote awareness about domestic violence issues through my current jobs. I work diligently to ensure I am the voice willing to listen under any given circumstance without judgment or preconceived notions. I find success in knowing I can provide a safe environment for those under extreme emotional duress while working diligently to provide them all the care and support they require.
Overview
6
6
years of professional experience
Work History
Domestic Violence Advocate
YWCA
Norfolk, Virginia
07.2024 - Current
- I take charge of the incoming and outgoing calls to patients and provide phone counseling, referrals, and client resources. If a suicide assessment or safety plan is required, I begin interviewing or providing counseling for the caller, whether it is a patient or a new call-in.
- I take part in team meetings to discuss different aspects of individual cases, take notes, and keep detailed records of high-risk clients showing signs of suicidal ideation. I offer guidance to clients on managing symptoms related to mental illnesses like anxiety, depression, and PTSD. I also connect them with external resources based on their needs.
- I make daily follow-up calls to assess the appropriate level of care for all clients, including high-risk cases. I also maintain accurate case notes and records of all client interactions.
- Through regular assessments and discussions, I proactively identify potential risks or threats from a client's behavior or environment. I then make necessary adjustments to their care and provide extra support to ensure their safety, even during crises. I promptly respond to emergency calls from clients or community members regarding mental health crises to ensure their safety and well-being.
- I make daily follow-up calls to determine the appropriate level of care for all clients, including high-risk referrals. I gather information about the client's mental health history, current symptoms, and any potential risk factors, which is instrumental in providing targeted and effective crisis intervention services.
- I proactively identify potential risks or threats from a client's behavior or environment through regular and comprehensive assessments and discussions via phone or consulting with other departments, even those outside the counseling team.
- I follow up with adjustments to care and provide extra support to ensure the safety and well-being of our clients during and after a crisis.
- I effectively and swiftly respond to emergency calls from clients or community members regarding mental health crises, ensuring their safety and well-being.
Mental Health Advocate
Be Kind to Mind Counseling
, FL
03.2023 - Current
- My work involves a collaborative effort with clients, families, and couples. I write articles about mental illness and mental health topics, allowing clients to explore various topics impacting daily life. Based on my research and expertise, I provide advice on coping strategies for stressors that could worsen their conditions. I encourage clients to actively participate in their recovery and design worksheets for different patient goals.
- My educational materials on mental health topics are designed to foster individual understanding and a sense of community.
- My support for research initiatives on mental health treatment outcomes is a testament to my commitment to providing the most effective advice. I regularly research evidence-based approaches for treating various mental health disorders to offer additional support for clients and counselors.
- Additionally, I help raise awareness about mental health through graphic design and social media communications.
Freelancer
Self Employed Writer
07.2022 - 03.2023
- As a freelance academic writer, I assisted in developing and writing original academic papers, ensuring they met the highest quality standards.
- I proofread student essays, dissertations, and theses and reviewed published literature for relevance.
- Additionally, I worked closely with students as an editor and outline creator.
- As a freelance reporter, I created content for various news outlets, including newspapers and magazines, and proofread articles for grammar and syntax errors before submission.
- After the return of the Taliban's authority in Afghanistan, I developed contacts abroad in the Middle East and with journalists in the UK and the BBC, further demonstrating my resourcefulness.
- My strong interpersonal skills and networking abilities complement my ability to write factually correct, concise, and engaging news stories within tight deadlines.
- I maintained relationships with key contacts within different organizations and institutions, ensuring a smooth and efficient workflow.
Loan Processor
Citizens Bank
06.2021 - 07.2022
- I analyzed loan applications and supporting documents to determine eligibility for approval.
- I reviewed credit reports and financial information to evaluate the creditworthiness of applicants.
- I contacted customers via telephone or email to obtain additional documentation required for loan processing.
- I submitted loan applications to the underwriting department for review and approval.
- I monitored the progress of each loan application from start to finish, ensuring timely completion.
- I also assisted borrowers with questions regarding their loans after closing and updated customers regularly on the status of their loans throughout the processing period.
Ghostwriter
MSE Publications
08.2019 - 06.2021
- I researched various topics extensively to provide detailed background storytelling and world-building.
- Depending on the publishers' specific needs to meet the expectations of their target audiences, I wrote in various fictional genres as assigned to me.
- I completed one book per month, which required writing five thousand words daily, Monday through Friday. Each novel had to be a minimum of eighty thousand words.
- During monthly meetings, I provided creative input as needed during brainstorming sessions.
- Collaboration was a key aspect of my work. I often worked with other authors to determine the best approach to telling their stories or conveying their messages. I also took on unfinished projects, ensuring a seamless transition and a unified voice in the final work.
Crime Reporter
Southside Daily
Virginia Beach, VA
05.2018 - 07.2019
- I researched and investigated criminal activity to create accurate news stories every week.
- I conducted thorough interviews with law enforcement personnel, victims, and crime witnesses.
- For every news article, I extensively gathered facts from police reports and other public records.
- I attended press conferences related to criminal investigations.
- I developed connections with law enforcement officials and other reliable outside sources for accurate and updated information.
Education
Bachelor of Arts - Psychology
Stetson University
Deland, FL12-2014
Master of Arts - Journalism
Regent University
Virginia Beach, VAMaster of Arts - Forensic Psychology
Arizona State University
Tempe, AZSkills
- Victim advocacy
- Needs Assessment
- Active Listening
- Experience with at-risk youth
- Suicide Prevention
- Written Communication
- Cultural competence
- Behavioral analysis
- Interpersonal Communication
- Crisis Intervention
- Mental Health Treatment
- Multitasking Abilities
- Organizational Skills
- Document Editing
- Project Management
- Fact-checking
- Journalism
- Visual design
- Graphic and Media Design
Languages
Spanish
Professional
French
Professional
Timeline
Domestic Violence Advocate
YWCA
07.2024 - Current
Mental Health Advocate
Be Kind to Mind Counseling
03.2023 - Current
Freelancer
Self Employed Writer
07.2022 - 03.2023
Loan Processor
Citizens Bank
06.2021 - 07.2022
Ghostwriter
MSE Publications
08.2019 - 06.2021
Crime Reporter
Southside Daily
05.2018 - 07.2019
Bachelor of Arts - Psychology
Stetson University
Master of Arts - Journalism
Regent University
Master of Arts - Forensic Psychology
Arizona State University
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