Catherine Ddiba
Boxborough,MA
Summary
Dedicated RN Case Manager with extensive experience at VA Boston Healthcare System, adept at coordinating comprehensive care plans and advocating for patients' needs. Skilled in medication administration and compassionate caregiving, I have successfully reduced hospital readmission rates through effective patient education and support, fostering resilience during challenging health journeys.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Home Care Provider
Hotel Recovery
2023 - Current
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
Rn Case Manager
VA Boston Healthcare System
2022 - Current
- Coordinated patient care plans, ensuring alignment with medical guidelines and veteran needs.
- Conducted comprehensive assessments to evaluate health status and identify necessary interventions.
- Collaborated with interdisciplinary teams to optimize treatment strategies and enhance patient outcomes.
- Managed case documentation efficiently, adhering to regulatory standards and enhancing accuracy of records.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Educated patients and caregivers on healthcare protocols and processes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Led workshops for nursing staff on best practices in case management, elevating overall care quality.
- Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Home Care Provider
Privatus Care Solutions
09.2020 - Current
- Provided personalized care and support for clients, ensuring safety and comfort in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to enhance well-being.
- Developed strong relationships with clients, fostering trust and promoting a positive care experience.
- Adapted care plans based on individual client needs and preferences to improve service delivery.
- Collaborated with healthcare professionals to communicate client progress and address any concerns effectively.
- Implemented safety protocols to prevent accidents and ensure compliance with healthcare regulations during care delivery.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
- Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
- Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
Education
Bachelor of Science - Nursing
Fitchburg State University
Fitchburg, MA05.2019
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Emotional support
- First aid and safety
- Wound care
- Hospice care
- Progress documentation
- Recording vital signs
- Vital signs monitoring
- Medication administration
- Dementia care
- Care plan management
- Behavioral management
- Patient advocacy
- Respite care
- Medication monitoring
- Pain management
- Family education
- Fall prevention
- Light housekeeping
- ADL support
Certification
Wound care.
Phelobotomist
Timeline
Home Care Provider
Privatus Care Solutions
09.2020 - Current
Home Care Provider
Hotel Recovery
2023 - Current
Rn Case Manager
VA Boston Healthcare System
2022 - Current
Bachelor of Science - Nursing
Fitchburg State University