Catherine Decunha
Simpsonville,SC
Summary
To use my genuine passion for teaching planning, problem solving, and communication skills in a positive and loving school environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head Start Teacher's Assistant
Belleview Playland Learning Center
03.2023 - 08.2024
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
- Enhanced parent-teacher communication by maintaining open lines of communication via newsletters, conferences, and progress reports.
- Increased student participation by implementing interactive and hands-on learning activities.
Special Education Teacher Assistant
Greenville County Schools
08.2021 - 02.2023
- Special ED Aid for Bryson Middle school
- Assisted teacher with monitoring and maintaining an appropriate learning environment for a small group in class setting
- Assisted with behavior as needed
- Helped establish a unique learning structure for each child.
Server
Stax Omega Diner
05.2017 - 06.2021
- Customer Relations
- Employee Relations
- Serving and Connecting with Guests
- Direct Sales
- Cash Management
- Time Management
- Problem Solving
Bi-lingual Customer Service Representative
Concentrix
06.2013 - 09.2013
- Bi-Lingual (English and Spanish) inbound call handling
- Customer Relations
- Problem Solving
- Time Management
- Claims Handling and Processing
Bi-Lingual Customer Service/Retention Sales Representative
Cross Country Home Services
01.2011 - 06.2013
- Bi-Lingual (English and Spanish) inbound and outbound call handling
- Direct and Indirect Sales
- Claims Processing
- Time Management
- Mortgage and Financial Inquiries
- Cash/Credit Card Management
- Problem Solving
Server
08.2010 - 01.2012
- Customer Relations
- Employee Relations
- Serving and Connecting with Guests
- Direct Sales
- Cash Management
- Time Management
- Problem Solving
Customer Service Representative
Papa John's Pizza
01.2008 - 08.2010
- Customer Relations
- Cash Management
- Time Management
- New Hire Training
- Direct Sales
- Cash Management
Education
Massage And Wellness
Carolina School of Massage & Wellness Center
Greenville, SC08.2018
Associate of Arts in Human Resources - Human Resources
Tri-County Technical School
Anderson, SC01.2018
Diploma -
T.L Hanna High School
Anderson, SC01.2010
Skills
- Bi (2 years)
- Bi-lingual (2 years)
- Customer service (10 years)
- Receptionist (10 years)
- Retail sales (10 years)
- Customer Relationship Management
- Direct Sales
- Classroom Organization
- Special Need Support
Certification
Carolina School Of Massage & Wellness Center, Greenville, SC
Additional Information
- SKILLS
- BI-Lingual can read and write in both English and Spanish
- Sales focused
- Organized
- Great Customer Service
- Ambitious
- Goal-Oriented
- Hard-Working
- Devoted
- Serious
- Patient TARGETED JOB TITLE Certified Massage Therapists
Languages
Spanish
Native or Bilingual
Timeline
Head Start Teacher's Assistant
Belleview Playland Learning Center
03.2023 - 08.2024
Special Education Teacher Assistant
Greenville County Schools
08.2021 - 02.2023
Server
Stax Omega Diner
05.2017 - 06.2021
Bi-lingual Customer Service Representative
Concentrix
06.2013 - 09.2013
Bi-Lingual Customer Service/Retention Sales Representative
Cross Country Home Services
01.2011 - 06.2013
Server
08.2010 - 01.2012
Customer Service Representative
Papa John's Pizza
01.2008 - 08.2010
Massage And Wellness
Carolina School of Massage & Wellness Center
Associate of Arts in Human Resources - Human Resources
Tri-County Technical School
Diploma -
T.L Hanna High School