Seeking to utilize excellent communication, interpersonal, and organization skills to complete tasks. Reliable with a good ethic and the ability to quickly adapt to new tasks and environments.
Overview
8
8
years of professional experience
Work History
Receptionist/Financial Advisor
American Reproductive Centers
Palm Springs
12.2018 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Collaborated with management to improve internal processes and procedures for better workflow optimization.
Truck Dispatcher
Solano Express INC.
Banning
04.2016 - 12.2018
Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Handled incoming calls and emails from customers regarding issues with deliveries.
Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.