Catherine Derival
Marketing Graphic Designer
Davenport,FL
Summary
An individual who is passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in developing graphic designs to facilitate ideas that adhere to the common interests of consumers.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
PUBLIX Super Market Incorporated
Davenport, FL
07.2019 - Current
- Responded to customer requests for products, services, and company information.
- Clarified misunderstandings that arose due to pricing concerns, product placement, and packaging designs.
- Advised customers about beneficial products that would assist their needs based on given information.
- Offered alternative goods when initial products and requested items were not available.
- Assured them that their issues would be resolved in a timely manner.
Education
Bachelor of Science - Supervision And Management - Business Administrati
Polk State College
Davenport, FL 06.2022 - Current
Associate of Arts -
Polk State College
Davenport, FL 08.2021 - 06.2022
Skills
Unity 3D
Timeline
Bachelor of Science - Supervision And Management - Business Administrati
Polk State College
06.2022 - Current
Associate of Arts -
Polk State College
08.2021 - 06.2022
Customer Service Representative
PUBLIX Super Market Incorporated
07.2019 - Current
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