Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Dorsey

Arnold,MO

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

12
12
years of professional experience

Work History

Personal Shopper

Shipt
04.2020 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Accounts Payable Coordinator

Enterprise Fleet Management
01.2019 - 03.2019
  • Processed check and credit card requests
  • Audited invoices for accuracy and correct vehicle information
  • Researched and correct invoice/check issues
  • Maintained vendor information and documentation
  • Updated vendor databases and spreadsheets.

Driver

Enterprise Holdings LLC
01.2017 - 01.2019
  • Drive and deliver vehicles locally or out of area as needed, following all rules of the road
  • Deliver customers and vehicles to appropriate destination in a safe and courteous manner
  • Organize travel route and ensure vehicle paperwork is accurate and timely

Cashier/Assistant Manager

The Muny
06.2012 - 08.2015
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

High School Diploma -

Duchesne High School
St. Charles, MO

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Problem-solving abilities

Timeline

Personal Shopper

Shipt
04.2020 - Current

Accounts Payable Coordinator

Enterprise Fleet Management
01.2019 - 03.2019

Driver

Enterprise Holdings LLC
01.2017 - 01.2019

Cashier/Assistant Manager

The Muny
06.2012 - 08.2015

High School Diploma -

Duchesne High School

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Catherine Dorsey