Catherine Duff

Key Holder

Dollar General

Weatherford, Texas

08.2024 - Current

Assisted in daily store operations and maintained a clean shopping environment.
Managed cash register transactions and handled customer inquiries efficiently.
Organized stock shelves and ensured products were properly displayed.
Supported inventory management by restocking merchandise as needed.
Trained new employees on store policies and customer service practices.
Monitored store security and reported any suspicious activities promptly.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Provided customer service including cashiering, merchandising and restocking shelves.
Organized backroom storage areas to maximize efficiency of space utilization.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Verified accuracy of register tills at beginning and end of shift.
Supervised bank deposits and security procedures to support store opening and closing.
Assisted in general housekeeping to maintain store image.
Ensured store was opened and closed in a timely manner according to company policies.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Inspected physical condition of store premises to identify any maintenance issues.
Facilitated and developed lasting relationships with clients to increase client retention.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Ensured compliance with all company policies and procedures.
Handled customer inquiries and complaints with professionalism and patience.
Counted and balanced registers.