Catherine Dunn
Orlando
Summary
Results-oriented professional with a strong background in customer service and event promotion. Skilled in relationship building, mentoring team members, and aligning promotional efforts with marketing objectives to drive brand success.
Overview
9
9
years of professional experience
Work History
Promotional Brand Ambassador
Vantage
Orlando, FL
03.2024 - Current
- Engaged consumers through product demonstrations and brand storytelling.
- Developed promotional strategies to enhance brand visibility at events.
- Trained and mentored new team members on brand guidelines and engagement techniques.
- Collaborated with marketing teams to align promotional efforts with campaign objectives.
Waitress
Fresco Cafe
New Orleans, LA
01.2020 - 12.2023
- Delivered exceptional customer service in high-volume dining environment.
- Managed table assignments and ensured timely food delivery for optimal guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and improve service efficiency.
- Trained and mentored new waitstaff on menu knowledge and service protocols.
Lead Sales Associate
Ann Taylor Loft Outlet
New Orleans, LA
09.2017 - 06.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained organized and clean sales floor, ensuring merchandise was displayed attractively.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
Education
High School Diploma -
Delgado Community College
New Orleans, LASkills
- Customer engagement
- Exceptional communication
- Event management
- Branding
- Critical thinking
- Data entry
- Relationship building
- Adaptability
- Interpersonal Skills
- Time management
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Promotional Brand Ambassador
Vantage
03.2024 - Current
Waitress
Fresco Cafe
01.2020 - 12.2023
Lead Sales Associate
Ann Taylor Loft Outlet
09.2017 - 06.2020
High School Diploma -
Delgado Community College