Catherine Elbaz
Management
Granada Hills,CA
Summary
Authorized to work in the US for any employer Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Office Manager
Express Direct
Woodland Hills
02.2021 - 06.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Prepared meeting rooms and materials and recorded important information.
- Maintained computer and physical filing systems.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated special projects and managed schedules.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Updated reports, managed accounts and generated reports for company database.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity and submitted evaluation reports.
- Sourced vendors for special project needs and negotiated contracts.
- Developed standard operating procedures for all administrative employees.
- Delivered performance reviews, recommending additional training or advancements.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Office Manager/Sales
Van Nuys, CA
03.2013 - 11.2019
- I held many hats in this company from telemarketing manager to scheduling , dispatch, financing including govt sponsored programs like HERO PROGRAM collections, weekly and monthly financial reports
- Inside and outside sales, creating estimates and presenting them to the homeowner
- Prepare contracts and execute from start to finish
- Hiring and scheduling sub contractors, negotiating pricing, materials and monitoring total job cost to ensure maximum profitability
- Customer service, other office duties as needed.
Operations Manager
Green air solutions
Canoga Park, CA
09.2011 - 02.2013
- Responsible for daily operations of office including but not limited to hiring, firing, training, scheduling, customer service, dispatch, creating daily schedules for technicians, payroll, weekly sales commissions, purchasing, keeping office within budget, reduce overhead and increase income
- Bank deposits daily, creating weekly and monthly financial reports for owners opening and closing
- Filing phones and other office duties as needed.
Education
Associate of Arts - Business Administration
Los Angeles Pierce College
05.2019 - Current
Skills
Accounts PayableInside SalesOutside SalesQuickBooksTelemarketingFinancial Report WritingCold CallingProject ManagementProject financingCustomer ServiceDispatchSchefulingOffice ManagementEvent PlanningPurchasingNegotiationMicrosoft OutlookAccounts Receivable
Documentation and control
Policy and procedure modification
Office management
Payroll and budgeting
Business administration
Office administration
Staff Management
Excellent multi-tasking ability
Clear oral/written communication
Contract negotiations
Relationship building
Budgeting
Timeline
Office Manager
Express Direct
02.2021 - 06.2022
Associate of Arts - Business Administration
Los Angeles Pierce College
05.2019 - Current
Office Manager/Sales
03.2013 - 11.2019
Operations Manager
Green air solutions
09.2011 - 02.2013