Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Ellis

Memphis,TN

Summary

Accomplished Human Resources Manager with a robust background at Hilton Hotels Corporation, adept in labor law compliance and enhancing employee relations. Expertise in HRIS systems and Microsoft Office, with a proven ability to boost workplace satisfaction and reduce turnover. Demonstrates strong conflict resolution and payroll processing skills, ensuring legal adherence and operational excellence.

Overview

8
8
years of professional experience

Work History

Human Resources Manager

Hilton Hotels Corporation
Memphis, TN
10.2020 - Current

Dedicated Human Resources Specialist with over 3 years of experience in managing employee lifecycle processes, ensuring compliance with labor laws, and enhancing workplace satisfaction. Proven track record in recruitment, benefits administration, and conflict resolution.

- Oversee payroll administration, ensuring accurate and timely processing in compliance with legal requirements.

- Facilitate onboarding and orientation for new hires, providing training and resources for successful integration.

- Manage recruitment efforts, including job postings, candidate sourcing, interviewing, and selection processes.

- Administer employee benefits programs, including vacation, PTO, holiday, bereavement leave, insurance, and COBRA.

- Resolve employee conflicts through effective communication and mediation strategies, fostering a positive workplace environment.

- Implement employee retention initiatives to enhance job satisfaction and reduce turnover rates.

- Administer FMLA requests and manage workers' compensation claims in accordance with regulations.

- Ensure compliance with company policies and labor laws, conducting regular audits and training sessions.

- Manage ongoing EEOC and DOL cases, ensuring timely and effective resolutions.

- Oversee unemployment claims and appeals, working to mitigate costs and ensure compliance.

Accounting Associate

Doubletree By Hilton
Memphis, TN
01.2017 - 06.2019
  • Completed bi-weekly payroll for company employees.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Oversaw documentation and reporting of expenses, sales and other transactions.
  • Conducted thorough account analysis to identify trends, discrepancies, and areas needing improvement within the company''s finances.
  • Accounts Payable
  • Experience in DPHS
  • Tip Allocation

Front Desk Manager

Cooper Realty Investments
Memphis, TN
10.2016 - 01.2017
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Managed front desk maintenance
  • Ensured all front desk reservations were done correctly and all billing information were routing correctly
  • Oversaw scheduling of team members
  • Conflict resolution

Server

Holiday Inn and Suites
Memphis, TN
12.2016 - 05.2017
  • Served food and beverages promptly with focused attention to customer needs.

Education

Associate Of Applied Business - Business Management

University of Kansas
Lawrence, KS

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft Office proficiency
  • Onboarding and Orientation Training
  • Labor Law Compliance
  • Benefit Claim Management
  • Payroll Processing
  • Knowledge DPHS and HRIS systems

Timeline

Human Resources Manager

Hilton Hotels Corporation
10.2020 - Current

Accounting Associate

Doubletree By Hilton
01.2017 - 06.2019

Server

Holiday Inn and Suites
12.2016 - 05.2017

Front Desk Manager

Cooper Realty Investments
10.2016 - 01.2017

Associate Of Applied Business - Business Management

University of Kansas
Catherine Ellis