Catherine Ferber

• Operated slicing equipment and scales safely and accurately.
• Supported inventory management by restocking supplies regularly.
• Provided excellent customer service to enhance shopping experience.
• Collaborated with team members to ensure smooth operations during peak hours and special events.
• Supportively trained new deli associates, fostering a strong team dynamic and ensuring adherence to store policies.
• Provided prompt assistance at the deli counter, reducing wait times for customers in line.
• Maintained high standards of food safety and sanitation by regularly cleaning work areas.
• Offered product samples to customers, generating additional sales through taste-testing.

•. Resolved customer complaints promptly, fostering positive relationships and loyalty.

• Trained new associates on store policies, procedures, and best practices for success.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Prepared and packaged deli items according to food safety standards.
• Assisted customers with product selection, providing exceptional service and product knowledge.
• Maintained cleanliness and organization of bakery and deli displays to enhance customer experience.
• Operated slicing and packaging equipment efficiently to meet daily production needs.