Catherine Fink

• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
• Answered incoming telephone calls and scheduled appointments for clients.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining a
• Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
• Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
• Boosted salon revenue by upselling products and recommending personalized grooming solutions for clients.
• Increased customer retention through exceptional communication skills and building rapport with clients.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Awarded High Achiever Award

-95% Attendance with 90% GPA