Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Fitzgerald

Virginia Beach,Virginia

Summary

Over 13 years of experience providing friendly, professional, and efficient customer service in a fast paced environment. Efficient in collecting and analyzing data, as well as conducting in depth interviews with customers to insure accuracy. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Fisheries Researcher

Quantech
05.2023 - Current
  • Stock Assessment: Proficient in applying quantitative methods to estimate fish stocks, assess population dynamics, and determine sustainable fishing levels.
  • Data Collection and Analysis: Experienced in designing and implementing fisheries surveys and field studies. Proficient in using various sampling techniques, data collection protocols, and statistical analysis methods.
  • Fisheries Biology: Understanding of marine ecosystems, specifically large pelagic fish.
  • Collaborative Teamwork: Demonstrated ability to communicate and collaborate with stakeholders, including fishermen, government agencies, and non-governmental organizations.

Server

Waterman's Surfside Grille
05.2015 - 05.2021
  • Top 5 in restaurant sales yearly
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Adaptability: Ensure flexibility in unexpected situations that may arise to ensure smooth operations and customer satisfaction.
  • Ability to work in stressful environment working at highest grossing sales restaurant in Virginia Beach
  • Problem solving to find practical solutions to issues that may arise to ensure guest satisfaction

Education

Bachelor of Science - Criminal Justice/Sociology

Old Dominion University
Norfolk, VA
05.2013

Skills

  • Critical Thinking: Strong analytical and logical reasoning skills
  • Time Management: Effective organization, prioritization, and ability to meet deadlines in timely manner
  • Problem-Solving: Proficiency in analyzing complex problems, identifying solutions, and making sound decisions
  • Communication: Strong verbal and written communication skills, including active listening, clear articulation, and effective presentation abilities
  • Data Analysis: Proficiency in analyzing and interpreting complex data sets using statistical and data analysis techniques Skilled in identifying trends, patterns, and relationships within data
  • Customer Service: Exceptional customer service skills, including being friendly, attentive, and responsive to guests' needs Ability to provide positive and personalized dining experience
  • Multitasking: Ability to handle multiple tasks simultaneously in fast-paced environment

Timeline

Fisheries Researcher

Quantech
05.2023 - Current

Server

Waterman's Surfside Grille
05.2015 - 05.2021

Bachelor of Science - Criminal Justice/Sociology

Old Dominion University

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Catherine Fitzgerald