Catherine Frank
Colorado Springs,CO
Summary
Proven Administrative Assistant with expertise in invoice processing and office supply management, honed at FORCO LLC. Excelled in enhancing customer relations and streamlining operations. Skilled in QuickBooks and Microsoft Word, demonstrating a self-directed approach to tackle challenges and improve efficiency. Achieved significant improvements in business correspondence and operational workflows.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
FORCO LLC
Cañon City, CO
01.2015 - Current
- Processed invoices for payment using accounting software applications.
- Managed office supplies inventory and placed orders when necessary.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
- Composed letters, memos, reports, emails, presentations, and other written correspondence.
- Reconciled bank statements each month to ensure proper recording of transactions in QuickBooks software system.
Dental Front Office Coordinator
Monument Dental Arts
Monument, CO
03.2019 - 06.2024
- Took customer payments and billed insurance companies for remaining balance.
- Set up appointment times and handled canceled appointments.
- Monitored office supplies inventory and placed orders when necessary.
- Arranged documents for insurance claims.
- Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
Skills
- Bookkeeping
- Filing
- Check processing
- Customer and client relations
- Phone call answering
- Invoice processing
- Office supply management
- Microsoft Word
- Computer skills
- Self-Directed
Timeline
Dental Front Office Coordinator
Monument Dental Arts
03.2019 - 06.2024
Administrative Assistant
FORCO LLC
01.2015 - Current
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