Catherine Friedman
Schaumburg,IL
Summary
Administrative professional offering versatile office management skills and proficiency.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
28
28
years of professional experience
Work History
Manager, Committee, Council, and Section Administr
American Academy of Pediatrics, AAP
09.2010 - Current
- Oversee administration and operations for over 95 AAP committees, councils, and sections, ensuring alignment with strategic plans, program development, and budget management.
- Provide orientation and ongoing guidance to alliance chairpersons and chair-elects, ensuring they understand their roles and responsibilities.
- Maintain regular communication with alliance chairpersons and managers, serving as the primary staff liaison for governance-related issues.
- Schedule, plan, and facilitate committee, council, and section meetings, including alliance chairperson meetings, both in-person and virtual.
- Assist in the preparation of meeting agendas, coordination of materials, and distribution of minutes for alliance leadership.
- Facilitate collaboration among alliance chairs through digital platforms such as Listserv, Teams, and other communication tools.
- Work with alliance managers to develop and submit quarterly reports to the Board, tracking progress and key initiatives.
- Monitor and enforce compliance with deadlines, policies, and procedures outlined in the Board Policy Manual.
- Oversee the annual report process for over 95 committees, councils, and sections.
- Manage the execution of alliance chair-elect elections in coordination with alliance managers.
- Manage national and leadership elections, working closely with candidates and staff to facilitate transparent and efficient voting processes.
- Coordinate AAP representation at American Medical Association (AMA) meetings, overseeing delegation activities, resolution submissions, and governance record maintenance.
- Lead planning and logistics for committee, council, and section activities at the AAP Leadership Conference.
- Oversee governance reviews, bylaws revisions, and policy compliance processes to ensure organizational integrity.
- Manage recognition and award programs for committee, council, and section leadership, including alliance awards, producing hundreds of awards per year.
- Attend Leadership Conference planning meetings, providing senior leadership with updates on alliance activities and governance matters.
- Solicit feedback from alliance chairpersons on proposals for new committees, sections, and councils to support continued organizational growth.
- Maintain conflict-of-interest records and other compliance documentation for governance and leadership processes.
Executive Office Assistant
American Academy of Pediatrics
01.2010 - Current
- Screen calls and e-mails; schedule appointments
- Coordinate activities for AAP representation at professional and inter-professional meetings
- Maintain travel calendar, make travel arrangements, and prepare travel related expense/credit card forms
- Develop agendas, and coordinate conference calls
- Take minutes at various meetings
- Provide backup for support staff
- Create agenda materials for Board meetings
- Run Pediatric Section Council candidates American Medical Association election campaigns
- Serve as back-up for AAP policy statement process
- Serve as back up for the Executive Committee conference calls
- Oversee awards process for the Awards
- Attend Professional Development Workshops to further education and skills
- Boosted cost savings for the organization through diligent research into potential vendors before making procurement recommendations for office supplies or services.
- Expedited executive decision-making by researching, compiling, and presenting relevant data and reports.
- Supported executives in achieving goals by managing schedules, coordinating travel arrangements, and organizing high-level meetings.
Client Services Representative / Copy Writer / Copy Editor
VHT
01.2005 - 01.2009
- Account manager for up to 9 different major real estate brokerages
- Established rapport with real estate agents, brokers, and office personal to maintain an open line of communication
- Chief point of contact for the company’s high end video tours
- Managed a team of 4 writers and 3 voice over talents to ensure a quality product
- Wrote and edited scripts that adhered to certain regulations
- Created guidelines and policies to guarantee quick turnaround times
- Assisted in creating reports that breakdown turnaround times for our products and have successfully managed to exceed expectations on those turnaround times
- Strong phone contact with clients
Office Manager
Sat. Systems, Inc
01.2002 - 01.2005
- Company Overview: Des Plaines, IL
- Communicated effectively with multiple departments to plan meetings, schedule technician training and quality control checks
- Create, implement and train on programs designed to increase efficiency
- Maintain spreadsheets and enter data utilizing Microsoft Excel, Microsoft Access, and create reports in Access and Microsoft Word
- Scheduling of daily technician routes for 30+ national technicians
- Other responsibilities included filing, faxing, and various other administrative duties
- Des Plaines, IL
Accounts Payable
Elizabethtown Limb and Brace
01.2002 - 01.2003
- Company Overview: Mt
- Prospect, IL
- Responsible for maintaining a budgeted billing method
- Created and sustained a rapport with multiple vendors
- Mt
- Prospect, IL
Registration and Records Assistant
Oakton Community College
01.1997 - 01.1999
- Company Overview: Des Plaines, IL
- Assisted students while registering for classes
- Handling phone inquiries
- Confirming Degree status to potential employers
- Entering student grades at the end of each semester
- Scanning various documents
- Fulfilled written requests for transcripts
- Des Plaines, IL
Education
Northeastern Illinois University - Computer Science
Northeastern Illinois University
ChicagoAssociates in Arts - General Studies
Oakton Community College
Des Plaines12.1999
Skills
- Office Management
- Spreadsheets/Reports
- Event Management
- Calendaring
- Executive Support
- Travel Coordination
- MS Suite
- Sharepoint
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Documentation and reporting
- Schedule preparation
- Policy and procedure development
- Teamwork and collaboration
Timeline
Manager, Committee, Council, and Section Administr
American Academy of Pediatrics, AAP
09.2010 - Current
Executive Office Assistant
American Academy of Pediatrics
01.2010 - Current
Client Services Representative / Copy Writer / Copy Editor
VHT
01.2005 - 01.2009
Office Manager
Sat. Systems, Inc
01.2002 - 01.2005
Accounts Payable
Elizabethtown Limb and Brace
01.2002 - 01.2003
Registration and Records Assistant
Oakton Community College
01.1997 - 01.1999
Northeastern Illinois University - Computer Science
Northeastern Illinois University
Associates in Arts - General Studies
Oakton Community College
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