Catherine Garcia
Lake Worth
Summary
I am an excellent team worker, and I am willing to learn and develop new skills. I have an active and dynamic approach to work and getting things done.
Overview
6
6
years of professional experience
Work History
Babysitter
Family
West Palm Beach
01.2024 - 04.2025
- Assisting with meals, snacks, and bedtime routines for the children.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Establishing trust through consistent communication with both parents and kids.
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Developing creative ways to encourage learning through everyday experiences.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Administering medication when needed according to parent instructions.
- Encouraging healthy physical activity by taking walks together or playing games outside.
Sales Associate
Nike Factory Outlet
West Palm Beach
04.2023 - 12.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Assistant Manager
Fun Depot
Lake Worth
03.2019 - 05.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Adhered to company policies when interacting with customers or handling cash transactions.
- Performed cashier duties such as handling cash, credit card payments, and processing refunds.
Education
High School Diploma -
John I Leonard High School
Greenacres City, FL05-2021
Skills
- Customer service
- Communication skills
- Team leadership
- Point-of-sale systems
- Relationship building
- Time management
Languages
Spanish
Professional
English
Professional
Timeline
Babysitter
Family
01.2024 - 04.2025
Sales Associate
Nike Factory Outlet
04.2023 - 12.2023
Assistant Manager
Fun Depot
03.2019 - 05.2022
High School Diploma -
John I Leonard High School
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