Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Catherine Garrido

Beaumont,CA

Summary

To obtain a position with a reliable company that offers growth and development in marketing or communications. The objective is to bring my fully utilized outside experience, educational background as well as work skills, and talents to a successful company that can acquire environmental and social goals. My goal is to get a bachelor’s degree in Communications.

With my skills in communication and an associate degree in communication media language, I want to provide your company with my bilingual skills (English and Spanish ) great customer satisfaction and create a team that can provide the company with new and strong relationships of teamwork. I have excellent knowledge of using Microsoft Word, Excel, PowerPoint, and Outlook, always looking forward to learning any new software. I am very flexible as well as professional. I believe I can bring my knowledge of customer service to your company and create a team with new ideas. I am a very organized person who likes to stay on top of my responsibilities. I have the ability to work effectively without supervision as well as provide excellent communication skills. I have experience in working in confidential environments with customers as well as employees. I am able to problem solve as well as being able to lead a team. I believe that I am capable of guiding a team using independent judgment and lastly bringing all of my knowledge and setting realistic objectives that meet department goals and time management skills.

Overview

2
2
years of professional experience

Work History

Amazon Fulfillment Center Associate

Amazon
09.2022
  • Picker: Making sure all the orders that are picked are in good condition
  • Making sure that the correct orders are being sent out to customers
  • Making sure all orders are sent on time
  • Stower: Making sure items that customer ordered are placed in robots
  • Making sure reactive orders are stowed in time for customers
  • Making sure items are not damaged
  • Managing how many orders are ready for customers.

Home Depot Customer Service/Sales Representative

Home Depot
03.2021 - 09.2022
  • Handle any questions customers had and help customers with their orders and plan the delivery dates
  • I would handle all the boxes that the company would get from other companies
  • Helped customers with returns and purchases
  • I would handle curbside pick-ups and make sure the system home depot had was working properly
  • Supervised my team and made sure we got all orders out the day it was meant to be shipped
  • Prepared orders for other stores
  • Email or contact customers to let them know when their orders were ready for pick up
  • Made sure our team met goals for the week and month.

Education

Bachelor degree in Communications -

National University
08.2025

Associates degree in Com Media Languages -

Moreno Valley Community College
12.2024

Diploma -

March Mountain High School
12.2018

Skills

  • Bilingual (Spanish and English)
  • 3 years of using Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience in working in confidential environments with customers as well as employees
  • Able to problem solve as well as being able to lead a team
  • Initiative to develop tools, data collection processes, and data management systems

References

Upon request.

Timeline

Amazon Fulfillment Center Associate

Amazon
09.2022

Home Depot Customer Service/Sales Representative

Home Depot
03.2021 - 09.2022

Bachelor degree in Communications -

National University

Associates degree in Com Media Languages -

Moreno Valley Community College

Diploma -

March Mountain High School
Catherine Garrido