Skilled in simplifying complex ideas for diverse audiences and tailoring messages to meet client needs. Demonstrated ability to optimize resources for customer satisfaction, productivity, and goal achievement. Proficient in developing and executing strategic plans to drive performance improvement. Strong problem-solving skills with a background in leadership and effective communication. Reliable and focused on continuous improvement in organizational performance, and utilizing various computer programs such as MS Access, Excel, Word, PowerPoint, and Sypro for material inventory management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
EARLY INTERVENTION TRAINING SPECIALIST
LanceSoft - OCFS Help Me Grow
12.2023 - Current
Coordinating, monitoring, and implementing the Early Intervention Learning Health Network and RUBI contracts.
RUBI Level I
Track changes in the waitlist for Section 28.
Analyze, report data and change reports.
Design a communication plan with Maine Behavioral Healthcare to prompt interested providers to be part of the pilot
Work with Keystone Peer Review Organization, Inc. (Kepro/Acentra) to ensure eligible children for the pilot are referred to the participating agencies
Budgeting, programming, evaluation, planning and administrative functions. Applicable laws, rules, regulations, policies, and procedures.
State and regional social service, or mental health/developmental disabilities programs, services, and resources.
Assessment and monitoring methods and techniques.
SUPPORT COORDINATOR/CASE MANAGER II
DEPARTMENT OF DEVELOPMENTAL DISABILITIES, DEPARTMENT OF ECONOMIC SECURITY
Apache Junction, AZ
07.2017 - 07.2023
Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities ages 3 through adulthood.
Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
Knowledge of medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Individual Support Plans (ISP)/Person Centered Service Plans (PCSP).
Knowledge of principles and practices of case management.
Skills in oral and written communication.
Skills in developing, evaluating, and maintaining member service plans.
Skills in interviewing, counseling, and interacting with members and family members.
Skills in problem identification and resolution.
Ability to work independently and within diverse work teams.
Ability to document case files and information within required/mandated timelines.
Ability to maintain confidentiality.
State of Arizona Department of Public Safety Finger Print Card; First Aid and CPR Certified; Article 9, Positive Behavior Support.
LEAD TEACHER, LEAD PARA TEACHER SUPPORT, PARA TEACHER SUPPORT, RESPITE, HABILITATION PROVIDER
LAUREN’S INSTITUTE FOR EDUCATION
Gilbert, AZ
02.2009 - 07.2017
Provide care for children with developmental disabilities.
Provide support for students in the classroom environment.
Develop and maintain ILP (Individual Learning Plan).
State of Arizona Department of Public Safety Finger Print Card; First Aid and CPR Certified; Habilitation, Article 9, Positive Behavior Support.
Maintained accurate student progress, attendance, and behavior records to facilitate ongoing communication with parents about their child's educational journey.
Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
AEROSPACE MATERIAL SPECIALIST, AUTOMOTIVE PROTOTYPE SCHEDULER, AUTOMOTIVE PRODUCTS PARTS APPROVAL PROCESS, CLERK, PRODUCTION TEAM MEMBER
SPECIAL DEVICES, INC.
Moorpark, CA
12.1996 - 06.2008
Held numerous positions depending upon company need and enhancing skills in multiple areas.
Preformed data entry, prepared reports, identified material defects, operated machines and equipment, performed Tig welding, Radiflo, Material management.
Ordered and tracked materials, created work orders and handled inventory/shipping, packaging.
Interpreted customer requirements, served as QS/ISO 16949:2002 internal audit.
Received Star Performance Awards 2002, 2003; Certificate of Achievement in Principles of Hazards Analysis.
Education
Bachelor of Science - Child Psychology
Kaplan University
Associate of Arts - Business
University of Phoenix
Skills
Training program development
Project management
Documentation and recordkeeping
Conflict resolution
Behavior modeling
Diverse learning styles
Data analysis
Microsoft Office
Problem-solving abilities
Critical thinking
Mindfulness
Self motivation
Certification
RUBI Level 1
Timeline
EARLY INTERVENTION TRAINING SPECIALIST
LanceSoft - OCFS Help Me Grow
12.2023 - Current
SUPPORT COORDINATOR/CASE MANAGER II
DEPARTMENT OF DEVELOPMENTAL DISABILITIES, DEPARTMENT OF ECONOMIC SECURITY
07.2017 - 07.2023
LEAD TEACHER, LEAD PARA TEACHER SUPPORT, PARA TEACHER SUPPORT, RESPITE, HABILITATION PROVIDER
LAUREN’S INSTITUTE FOR EDUCATION
02.2009 - 07.2017
AEROSPACE MATERIAL SPECIALIST, AUTOMOTIVE PROTOTYPE SCHEDULER, AUTOMOTIVE PRODUCTS PARTS APPROVAL PROCESS, CLERK, PRODUCTION TEAM MEMBER
ALARM INTERVENTION OFFICERS TRAINING COORDINATOR at Response One Security Company LimitedALARM INTERVENTION OFFICERS TRAINING COORDINATOR at Response One Security Company Limited
Training Specialist Junior Secondary, Teacher and Training Specialist at Tanoto FoundationTraining Specialist Junior Secondary, Teacher and Training Specialist at Tanoto Foundation