Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Giraud

Brooksville,FL

Summary

Compassionate, creative and effective individual with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Overview

8
8
years of professional experience

Work History

Financial Services Professional

New York Life Insurance Co
12.2022 - Current
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.

Business Development Specialist

Fund And Grow
12.2020 - 11.2022
  • Conducted regular meetings with plethora of clients to build positive and productive relationships.
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
  • Developed business pipeline using cold and warm techniques.
  • Expanded business through effective network development, identifying new, and prospective clients.

Account Manager

Fund And Grow
01.2021 - 01.2022
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.

Client Relations Specialist

Fund And Grow
01.2020 - 01.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Assistant Manager

CiCi's Pizza
01.2016 - 01.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

PE Coach

Shady Hills Elementary School
08.2018 - 06.2019
  • Collaborated with other coaches to create and execute game plans.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Monitored team practices to establish high level of performance.

Paraprofessional

Hernando County School District
11.2016 - 06.2018
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

Bachelor’s Degree - Business Management, marketing

University of Phoenix
Online
2022

Bachelor of Science -

University of Phoenix
Online
06.2022

Associate’s Degree - Management

Pasco-Hernando State College
Brooksville, FL
2016

Skills

  • Motivational
  • Team Building
  • Goal driven
  • Multi-tasking
  • Time management
  • Financial Product Sales
  • Sales Quota Achievement
  • Account Documentation
  • Financial Services
  • Student Engagement
  • Small Group Instruction
  • Group Instruction

Timeline

Financial Services Professional

New York Life Insurance Co
12.2022 - Current

Account Manager

Fund And Grow
01.2021 - 01.2022

Business Development Specialist

Fund And Grow
12.2020 - 11.2022

Client Relations Specialist

Fund And Grow
01.2020 - 01.2021

PE Coach

Shady Hills Elementary School
08.2018 - 06.2019

Paraprofessional

Hernando County School District
11.2016 - 06.2018

Assistant Manager

CiCi's Pizza
01.2016 - 01.2020

Bachelor’s Degree - Business Management, marketing

University of Phoenix

Bachelor of Science -

University of Phoenix

Associate’s Degree - Management

Pasco-Hernando State College
Catherine Giraud