Catherine Gonzalez
El Paso,TX
Summary
Over the course of my professional career I have always aspired to be an instrumental member of the workforce. This commitment has molded me into the type of employee for whom employers search. In my current practice as a registered nurse leader, I strive to make the health care experience a positive one for each patient by motivating and educating my team to provide safe and compassionate care, advocating for each patient’s individual needs, and monitoring today’s changing environment so I, and in turn my team, may navigate through the challenges facing health care in the post-Covid era.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Business Development
El Paso Rehabilitation Hospital
03.2023 - Current
- Oversee the clinical liaison team and manage the admissions department to ensure a safe, smooth transition for patients between the various levels of care
- Promote the overall growth of census within the hospital by development of strategic marketing plans, interfacing with key individuals at referral sources and collaborating with payor sources to achieve maximum revenue generation while maintaining an environment of quality care for each patient.
- Analyze and research market conditions and identify community needs to develop a response to changes in the healthcare environment and pivot team efforts to maximize opportunities for patient identification.
- Ensure appropriateness of patient selection for compliance with CMS guidelines and to meet or exceed forecasted census and case mix indexes.
- Complete monthly, quarterly and annual reports as assigned.
Lead Charge RN
Premier Specialty Hospital
02.2020 - 03.2024
- While in the leadership role, provide clinical oversight of the 32-bed in-patient unit
- Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
- Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes
- Manage, educate, direct and train nursing staff in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary team members to optimize patient outcomes through comprehensive care coordination.
- Investigated and resolved issues affecting hospital operations and patient care.
- While in the PRN position, participate in direct patient care at the bedside to include medication administration, wound care as needed and documentation of shift events.
Director of Clinical Services and Alternate Administrator
Three Oaks Hospice
06.2021 - 10.2022
- Clinical leader of overall site operation tasked with managing a staff of 30 full-time and PRN clinicians, physicians and administrative individuals providing care for a fluctuating census.
- Manage, educate and direct nursing staff to provide safe, efficient and cost-effective nursing care
- Oversee supportive disciplines to include social work, spiritual care, and administrative personnel.
- Coordinate and schedule team visits according to frequency as established in the plan of care
- Review and ensure compliance with Medicare guidelines
- Perform quality assurance audits of admission documentation, as well as of recurring visits and death pronouncements
- Prepare and conduct weekly IDG meetings.
- Prepare monthly, quarterly and annual reports on performance for the El Paso site.
Director of Nurses and Administrator
TLC Hospice
10.2020 - 06.2021
- Establish overall administration of the clinical departments and monitor appropriate staffing and productivity
- Coordinate care with the interdisciplinary team, patient/family and other agencies
- Monitor and analyze QAPI issues and direct clinical staff with regard to agency policy and procedures.
Director of Clinical Services and Alternate Administrator
Kindred Hospice
01.2020 - 10.2020
- Manage, educate and direct nursing staff to provide safe, efficient and cost effective nursing care
- Oversee supportive disciplines
- Coordinate and schedule team visits according to frequency as established in the plan of care
- Review and ensure compliance with Medicare guidelines
- Perform quality assurance audits of admission documentation, as well as of recurring visits and death pronouncements
- Prepare and conduct weekly IDG meetings
- Serve as Administrator On-Call as needed.
Clinical Liaison
Kindred Hospice
07.2019 - 12.2019
- Evaluate referrals for hospice appropriateness according to Medicare guidelines
- Initiate intake, plan for discharge and coordinate transition through to hospice admission
- Assess patient, report to hospice physician, and ultimately create and initiate plan of care based on physician order and patient/family wishes
- Timely and accurate documentation
- Ensure smooth transition from admission to case management.
RN Case Manager
Choice Hospice of Texas
02.2016 - 07.2019
- Complete and comprehensive management of all aspects of patient experience during hospice stay
- Develop and implement plan of care, making adjustments to interventions and goals as disease progresses and patient advances towards end of life
- Perform home visits per frequency and according to Medicare guidelines in order to maintain compliance
- Timely and accurate documentation
- Attend and actively participate in IDG meetings, completing recertification analyses, and reporting to medical director
- Perform death pronouncements according to company policy and applicable law
- On-call duties as needed.
RN Case Manager
TLC Home Health Services
05.2016 - 04.2017
- Conduct initial and ongoing comprehensive assessments of patient needs, including OASIS assessments
- Develop and implement the plan of care
- Coordinate total patient care
- Participate in discharge planning process
- Provide direct patient care per physician order and as outlined in the plan of care
- Educate, train and guide patient/family on disease process and interventions to promote recovery
- Timely and accurate documentation.
RN NICU
The Hospitals of Providence Sierra Campus
07.2014 - 05.2016
- Formulation, execution and continuation of the plan of care
- Recognize and report changes in patient status
- Attend at-risk deliveries to assist in resuscitation of neonates and stabilize patient for transport to unit
- Provide education to parents/caregivers
- Thorough and accurate documentation.
Foreign Trade Zone Accountant
Sumitomo Electric Wiring Systems, Dba Hartec
04.2004 - 05.2013
- As the foreign trade zone, provided accounting oversight of multiple maquiladoras in Mexico.
- Handled day-to-day accounting processes for the local site to drive financial accuracy.
- Reconciled accounts and reviewed expense data, liabilities, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Closed ledgers monthly, quarterly and annually, gathered financial information, and merged data from multiple reporting entities into one cohesive financial document.
- Audited inventory, general ledger accounts, and other reporting documents for accuracy and error correction to ensure proper reporting in accordance with generally accepted accounting principles.
- Analyzed financial data against budget, month-to-month and year-to-date forecasts.
- Researched and prepared accounting procedure manuals for the foreign trade zone site.
Education
Master of Science in Nursing Administration and Management -
University of Texas at El Paso
12.2022
Bachelor of Science in Nursing -
University of Texas at El Paso Fast Track Nursing Program
05.2014
Bachelor of Business Administration in Accounting -
University of Texas at El Paso
12.1996
Skills
- Sales training and leadership
- Key Account Management
- Revenue Growth
- Pipeline Development
- Networking
- Corporate Communications
- Sales Presentations
- Goals and performance
- Relationship building and rapport
- Forecasting and planning
- Team Collaboration
- Presentation Development
- Training and mentoring
- Marketing strategy
- Industry Networking
- Organizational Development
- Fluent in Spanish
- Proficient in Microsoft Office
- Team Leadership
- Cross-Functional Collaboration
- Staff Management
- Process Improvement
Qualifications Summary
- Energetic, self-starter who learns quickly and adapts easily to changing environments
- Team player who works well with others towards a common goal
- Effective, dedicated and passionate leader who motivates others to strive for excellence
- Bilingual in Spanish and English
References
References furnished upon request
Certification
- Registered Nurse, Texas Compact License No. 860170
- ACLS
- BLS
Timeline
Director of Business Development
El Paso Rehabilitation Hospital
03.2023 - Current
Director of Clinical Services and Alternate Administrator
Three Oaks Hospice
06.2021 - 10.2022
Director of Nurses and Administrator
TLC Hospice
10.2020 - 06.2021
Lead Charge RN
Premier Specialty Hospital
02.2020 - 03.2024
Director of Clinical Services and Alternate Administrator
Kindred Hospice
01.2020 - 10.2020
Clinical Liaison
Kindred Hospice
07.2019 - 12.2019
RN Case Manager
TLC Home Health Services
05.2016 - 04.2017
RN Case Manager
Choice Hospice of Texas
02.2016 - 07.2019
RN NICU
The Hospitals of Providence Sierra Campus
07.2014 - 05.2016
Foreign Trade Zone Accountant
Sumitomo Electric Wiring Systems, Dba Hartec
04.2004 - 05.2013
Master of Science in Nursing Administration and Management -
University of Texas at El Paso
Bachelor of Science in Nursing -
University of Texas at El Paso Fast Track Nursing Program
Bachelor of Business Administration in Accounting -
University of Texas at El Paso
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