Summary
Overview
Work History
Education
Skills
Tools & Systems
Certification
Timeline
Generic

Catherine Guy

Newark

Summary

People & Culture and Program Operations Leader with 10 years of experience across tech and nonprofit sectors. Passionate about equitable systems, social impact, and building inclusive, mission-driven organizations. Proven success leading cross-functional initiatives in onboarding, employee experience, HRIS, DEIRJ integration, and performance management. Skilled in data-informed program design, stakeholder engagement, and organizational development. Currently completing a Master of Social Work with a focus on macro-level systems and programmatic impact.

Overview

11
11
years of professional experience
1
1
Certification

Work History

People & Culture Operations Lead

American Jewish World Service
09.2023 - Current
  • Partner with executive leadership to shape and execute organizational and programmatic strategy with a social justice lens.
  • Developed and implemented a remote-first onboarding program, integrating divisional and cross-functional knowledge-building for new hires and improving connection to organizational mission and values (97% new hire satisfaction).
  • Designed and launched scalable HR systems and survey-informed performance management processes that align with strategic goals.
  • Lead organizational audits, DEIRJ-informed policy design, and compliance tracking across six departments, using data analytics to surface trends and improve outcomes.
  • Manage the end-to-end annual performance review process for 150+ employees, incorporating equity reviews, development planning, and data reporting.
  • Co-lead strategic planning initiatives focused on long-term fundraising, program development, and impact measurement.

People Operations Coordinator

ConsenSys
05.2022 - 01.2023
  • Managed onboarding and engagement for 250+ remote employees; implemented onboarding events that improved retention and community-building.
  • Served on DEI Council; collaborated with fellow DEI Council Leads to launch hiring and leadership initiatives, integrating inclusion metrics and equity checkpoints.
  • Led HRIS data integrity project for 1,000-person workforce, improving data visibility and cross-functional reporting.

Schedule Planner / Resource Analyst

Apple Inc.
09.2014 - 05.2022
  • Analyzed data trends and operational KPIs to improve service delivery and workforce planning across multiple regions.
  • Facilitated peer training and coordinated regional development programming, supporting professional growth for 300+ employees.
  • Served as a DEI lead, facilitating inclusion programs and dialogue across national teams.

Education

Master of Social Work -

Rutgers University
New Brunswick, NJ
05-2026

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
05-2016

Skills

  • Operational efficiency
  • Motivational attitude
  • Scheduling coordination
  • Workforce management
  • People management proficiency
  • Project management

Tools & Systems

  • HRIS & Employee Management: Culture Amp, Donut, Enboarder, Epicor, Greenhouse, HIE, Kronos, Namely, SharePoint, and Velocity Global
  • Project & Workflow Management: Asana, Google Workspace, iWork, Microsoft 365, and Notion
  • Communication: Slack, Sonar, Webex, and Zoom
  • Survey & Feedback Tools: Google Forms, Microsoft Forms, and Survey Monkey
  • Creative & Learning Tools: Canva and Coursera
  • Help Desk & Support Platforms: Help Central and Zendesk

Certification

Trauma Crisis Counselor

May 2023


Apple Certified iOS Technician

July 2015

Timeline

People & Culture Operations Lead

American Jewish World Service
09.2023 - Current

People Operations Coordinator

ConsenSys
05.2022 - 01.2023

Schedule Planner / Resource Analyst

Apple Inc.
09.2014 - 05.2022

Master of Social Work -

Rutgers University

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice

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Catherine Guy