Catherine Hardin
Coxs Creek,KY
Summary
Highly motivated professional with 5 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Owner CEO Cleaning Services
Tiny Tidy Cleaner Cleaning Services
Coxs Creek, KY
05.2023 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion,
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
Elderly Caregiver
Personal Caregiver Services
Pensacola, FL
05.2017 - 07.2023
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Assessed client's needs and developed individual care plans accordingly.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Communicated effectively with family members on progress of client's health condition.
- Transported clients to doctor appointments or other necessary outings.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
- Maintained accurate records of services provided for each client.
- Encouraged social interaction between clients and their families.
- Responded quickly in emergency situations in a calm manner.
- Provided emotional support during end-of-life transitions.
- Participated in continuing education courses to stay current on best practices for elder care.
- Collaborated with interdisciplinary teams to ensure quality care delivery.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Respected the privacy, dignity and confidentiality of each client served.
- Supported clients in making decisions that were consistent with their values and wishes.
- Educated families on available resources within the community that can assist them in caring for their loved ones.
- Developed strong relationships with clients based on trust and respect.
- Laundered clothing and bedding to prevent infection.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Engaged clients by conversing and participating in activities and hobbies.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Redirected clients with memory issues, providing safety guidance protection.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Reported concerns to nurse supervisor to promote optimal care.
- Followed care plan and directions to administer medications.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recognized emergencies and notified paramedics and family members.
- Transported patients to medical, dental and personal care appointments.
- Tracked and reported clients' progress based on observations and conversations.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
Cashier
Marathon Oil
Pensacola, FL
08.2019 - 12.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Hotel Housekeeper
Springhill Suites By Marriott
Pensacola, FL
01.2019 - 12.2019
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Replenished amenities in all guest rooms according to established standards.
Factory Worker
Hitachi Cable
Pensacola, FL
07.2017 - 09.2018
- Operated machinery to produce parts and products according to specifications.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Monitored production processes, troubleshooting any issues that arose.
Education
Caregiver
San Ysidro College
Philippines06-2016
Bachelor of Science - Sociology
Bukidnon State University
PhilippinesSkills
- Employee Development
- Cash Flow Optimization
- Revenue Generation
- Contract Negotiation Expertise
- Sales Negotiation
- Negotiation
- Payroll Processing
- Staff Hiring
- Staffing
- Client Service
- Customer Relationship Management (Crm)
- Hiring And Staffing
- Recruiting And Training
- Consulting
- Relationship Management
- Risk Assessments
- Cost Reduction
Timeline
Owner CEO Cleaning Services
Tiny Tidy Cleaner Cleaning Services
05.2023 - Current
Cashier
Marathon Oil
08.2019 - 12.2019
Hotel Housekeeper
Springhill Suites By Marriott
01.2019 - 12.2019
Factory Worker
Hitachi Cable
07.2017 - 09.2018
Elderly Caregiver
Personal Caregiver Services
05.2017 - 07.2023
Caregiver
San Ysidro College
Bachelor of Science - Sociology
Bukidnon State University
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