Catherine Harmon
San Angelo,TX
Summary
Strategic Vendor Consultant with expertise in data management and analysis. Implements innovative solutions to enhance merchandising strategies and improve data integrity. Leverages cross-functional collaboration to align data practices with organizational goals, driving successful project outcomes.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Vendor Consultant/Data Management Liaison
Buyers Intelligence Group
09.2022 - Current
- Training team members at jewelry manufacturers at different levels to analyze data with defined analysis criteria to optimize merchandising strategies for retail partners.
- Utilized ticketing tools such as JIRA for tracking and managing progress on open tickets.
- Managed data entry processes to ensure accurate information capture.
- Developed and maintained databases for various projects and initiatives.
- Collaborated with cross-functional teams to improve data management practices, ensuring alignment with organizational goals.
- Trained staff on data collection methods and system usage protocols.
- Ensured compliance with data governance policies and regulations.
- Proposed and implemented innovative ideas and solutions, positively influencing team performance and project outcomes.
Business Development Representative
SyncHR
2021 - 2021
- Leveraged Salesforce, ZoomInfo, and LinkedIn Sales Navigator for lead generation.
- Utilized data-driven insights to effectively identify and qualify potential clients.
- Scheduled meetings for account executives, optimizing sales pipeline and improving lead conversion.
- Developed business-to-business sales strategies that increased revenue opportunities.
Sales Representative
Classique Creations
New York City, USA
2020 - 2021
- Executed business-to-business sales across multiple states including CO, NM, TX, OK, AR, LA, and AL.
- Delivered exceptional customer service to foster loyalty and satisfaction.
- Maintained strong customer relationships through regular follow-ups.
- Coordinated Diamonds Direct events to increase brand awareness and engage potential clients.
- Facilitated trunk shows to present new collections and generate sales opportunities.
- Enhanced merchandising strategies to improve product visibility and attract customer interest.
Sales Associate
Legend Jewelers
San Angelo, USA
2015 - 2020
- Delivered excellent customer service to enhance client satisfaction.
- Operated point of sales system for cash and credit/debit card transactions.
- Processed jewelry repair orders for customers, ensuring accuracy and timely completion.
- Created custom jewelry pieces based on client specifications.
- Processed incoming and outgoing shipping items efficiently.
- Trained new employees on effective sales techniques and store policies to enhance team performance.inve
- Coordinated stock replenishment to maintain optimal product availability.
- Conducted regular audits to ensure accuracy of inventory records.
- Trained staff on inventory procedures and best practices for efficiency.
- Collaborated with suppliers to streamline ordering processes and deliveries.
- Analyzed inventory trends to enhance forecasting and planning efforts.
- Developed training programs to enhance sales techniques for team members.
- Created instructional materials to support ongoing education and training initiatives.
- Evaluated training effectiveness through feedback and assessments from participants.
- Collaborated with management to define training goals that support company objectives.
- Mentored new sales staff on best practices and effective selling strategies.
Skills
- Database management systems
- Data analysis techniques
- Data governance practices
- Ticketing tools proficiency
- Data-driven strategies development
- Compliance adherence
- Project coordination skills
- Cross-functional collaboration
- Team training and development
- Customer relationship management
- Client engagement strategies
- Management skills
- Problem solving expertise
- Issue resolution expertise
- Time management strategies
- Merchandising analysis techniques
- Microsoft Office proficiency
- Customer service excellence
Certification
- GIA Certificate of Diamond Essentials, 2016
- GIA Certificate of Jewelry Essentials, 2017
- GIA Certificate of Colored Gemstone Essentials, 2018
- CPAA Certified Pearl Specialist, 2020
Timeline
Vendor Consultant/Data Management Liaison
Buyers Intelligence Group
09.2022 - Current
Business Development Representative
SyncHR
2021 - 2021
Sales Representative
Classique Creations
2020 - 2021
Sales Associate
Legend Jewelers
2015 - 2020