· Developed a new system to train office staff and utilized this method to Provided excellent In-Service Staff Education regarding the Infusion process, Verification of Benefits and Billing and Coding.
· Provided patient education and Medicare expertise.
· Increased product success rate by creating patient wellness, education, and surgical expectation materials& new surgical patient communication check list for each account’s Surgical Coordinator.
· Provided product related service and technical assistance in a variety of surgical casesin the Hospital Operating Room.
· Successfully and proficiently navigated Territory's Hospital Systems and Surgical Centers. Created strong relationships by working in conjunction with Surgeons, OR Managers, Charge Nurses, OR Buyers, Pharmacy Managers and Buyers, Nurse Educators, OR Staff, and Quality Control Staff
· Hired as A&H Representative and Respiratory Lead. As an A&H Representative. Held the highest product weighting and was the designated Team Lead for GSK’s most financially dependent product: Advair.
· Hired on to a new team consisting of individuals with no prior pharmaceutical experience. Utilized my leadership skills, industry knowledge, communication skills and creativity to quickly and effectively create a positive and symbiotic team dynamic that allowed us to productively implement team strategy and hit the ground running.
· Leader in teamwork, building and maintaining strong customer relationships, and possessing a solid understanding of the pharmaceutical industry, business, and territory.