Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Catherine Henry

Catherine Henry

Monmouth Junction,NJ

Summary

Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team.

Overview

17
17
years of professional experience

Work History

Event Sales Administrator

TopGolf
02.2023 - Current
  • Efficiently managed administrative functions to support sales team operations, ensuring seamless event execution and high-quality service delivery
  • Acted as a primary point of contact for inbound communication Of 50 plus more calls a day , managing emails, Data Entry and providing prompt and professional responses to queries
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Maintained accurate records of all transactions, ensuring transparency and reliability in financial reporting
  • Developed and managed forms and reports using Excel, showcasing technical proficiency beneficial for project tracking and reporting.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Apparel Designer

Henrici Luxury Brand
04.2012 - Current
  • Authored all operational documents, from cost sheets and budgets to lookbooks, while maintaining strict budgetary control.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Negotiated contracts with vendors for cost-effective purchasing terms.
  • Managed and maintained purchase orders and invoices.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Improved sales performance by strategically selecting merchandise based on customer preferences and feedback.
  • Studied and monitored market trends to identify potential suppliers.
  • Worked with photographers and stylists to showcase products for optimal visibility.
  • Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.

Merchandising Specialist

Christian Dior Perfumes LLC / LVMH
07.2019 - 01.2020
  • Collaborated with sales team to identify and fulfill customer needs.
  • Researched and identified new suppliers and vendors.
  • Analyzed sales data to determine optimal product placement and inventory levels, maximizing profitability.
  • Worked with managers and advertising directors to optimize promotions.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Implemented sales strategies to generate leads and maximize profit margins.

Sales Associate

Tiffany & Co
01.2010 - 04.2012
  • Engaged with customers to build rapport and loyalty.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate/Assistant Visual Merchandiser

Wet Seal
09.2008 - 01.2010
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Visual Stylist/Merchandising Team Member

Macy's Short Hills
11.2006 - 05.2007
  • Improved customer satisfaction by incorporating feedback into future display concepts and layouts.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Designed unique fixtures and furniture pieces to enhance overall ambiance within retail environment.
  • Collaborated with store management to develop seasonal visual themes, resulting in a cohesive and engaging shopping experience.

Education

Patternmaking

Fashion Institute of Technology
New York, NY

Associate of Arts - Fashion Merchandising

Lehigh Valley College
Center Valley, PA
06.2008

Skills

  • Merchandising and Display
  • Attention to Detail
  • Multi-tasking strength
  • Inventory Management
  • Team Leadership
  • Merchandising knowledge
  • Negotiation Tactics
  • Proficient in Excel, Outlook , Microsoft word
  • Budget Planning
  • Trend Monitoring
  • Fashion industry understanding
  • Verbal/written communication

Accomplishments

  • Strategic Integration: Spearheaded weekly cross-departmental assemblies to align business units, paving the way for synergistic workflows and increased operational efficiency.
  • Training & Development: Orchestrated regular training initiatives that amplified team expertise and elevated customer service levels by 30%.
  • Revenue Optimization: Engineered a data-backed business blueprint that incorporated cost-cutting strategies, culminating in a remarkable 45% uptick in sales revenue.
  • Resource Management: Acted as the executive assistant to the CEO, managing and prioritizing an array of projects and initiatives.
  • Market Resilience: Triumphed over industry downtrends and archaic manufacturing methods to exceed sales goals, contributing to a $30,000 boost in company revenue.
  • Operational Excellence: Ensured the punctual delivery of customer packages through meticulous line haul coordination, while also serving as the primary point of contact for all internal operational inquiries.
  • Consumer Engagement: Amplified upselling on static products by offering expert fashion and styling counsel, increasing overall merchandise turnover.

Timeline

Event Sales Administrator

TopGolf
02.2023 - Current

Merchandising Specialist

Christian Dior Perfumes LLC / LVMH
07.2019 - 01.2020

Apparel Designer

Henrici Luxury Brand
04.2012 - Current

Sales Associate

Tiffany & Co
01.2010 - 04.2012

Sales Associate/Assistant Visual Merchandiser

Wet Seal
09.2008 - 01.2010

Visual Stylist/Merchandising Team Member

Macy's Short Hills
11.2006 - 05.2007

Patternmaking

Fashion Institute of Technology

Associate of Arts - Fashion Merchandising

Lehigh Valley College

Similar Profiles

CREATE PROFILE
Catherine Henry