Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Catherine Henry

Catherine Henry

Evans,GA

Summary

Over 20 years of experience in Case Management, working to identify the needs of the individual and meet those needs tailored specially to that individual. Held jobs in an office, hospital, retail and state/federal corrections. Core competencies include critical thinker, decision making, multi-tasking, organizing, Microsoft office, skills developing case plans and documentation.

Experienced with inmate rehabilitation and case management. Utilizes effective communication to manage complex caseloads. Knowledge of developing individualized plans and problem-solving in challenging environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Deputy Jailer

Columbia County Detention Center
09.2024 - Current
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
  • Aided in the resolution of conflicts between inmates through mediation techniques and appropriate disciplinary measures when necessary.
  • Facilitated the transport of inmates to court appearances, medical appointments, and other off-site locations while ensuring security at all times.
  • Improved communication between staff members through the implementation of daily shift briefings.

Case Manager

Tampa RRC/Geogroup
09.2021 - Current
  • Manages a participant caseload in an institutional setting using principles of the “What Works” system. Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database. Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities. Sets participant schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities. Reports all program violations to the appropriate agency or official via the established reporting parameters. May review daily summaries each morning and forward reports to the appropriate agency as required. Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review. Represents the company in contacts with elected officials and other public figures in the criminal justice system. Facilitate evidence-based CBT programs and other life skills programs to participants groups each week. documents participants’ attendance, participation and progress in Company database. Conducts group and individual meetings utilizing motivational interviewing techniques. Works with participants to develop and implement a rehabilitative plan. May testify in court regarding participants’ compliance with court orders. Provide face-to-face services to the participants DevelopBCPs (Behavioral Change Plans) for participants Make appropriate referrals to outside agencies as necessary. Maintain progress notes in participant files. Keep the agency apprised of participant’s progress. Develop discharge and aftercare plans. Performs other duties as assigned.

Administrative Assistant

United Apollo
07.2019 - 10.2021
  • Inventory Control, Office work, PPE delivery, Marketing

Corrections Tech

Goodwill Industries Suncoast
10.2020 - 09.2021
  • Responsible for supervising the residents in the living area of the Hillsborough County Residential Reentry Center (HCRRC); for providing accurate, pertinent information on each resident daily; for assuring that each resident adheres to the center rules; and for the safe operation and security of the residential facility. The aim of this position is to establish a working relationship with the resident based on acceptance and understanding which will facilitate the resident's acceptable attitude and behavior toward self and his/her total group living situation.

Case Manager

Harbor House of Central Florida, Inc.
12.2018 - 07.2019
  • Completed CORE program, Mental Health and CPR. Provide trauma informed crisis intervention services, including telephone or face to face crisis intervention counseling, advocacy, accompaniment and referrals to domestic violence survivors. Conduct comprehensive needs and risk assessments, client intake process for continuation of services in POV’s counseling, case management and/or legal programs Prepare case service plan, objectives with survivor to ensure they receive full range of services as needed, provide referrals, personal/criminal advocacy & accompaniment support and develop safety plans and assist with restraining order needs per survivor’s request assist survivors with their needs working with prosecutors, law enforcement, and additional follow up accompany survivors to criminal or civil legal court proceedings to provide overall support to survivors educate survivors about the dynamics of domestic violence and available community resources. Explain the civil and criminal legal system to survivors and link survivors to social services or other community resources as needed. Respond to services inquires at Family Justice Center assist with Intervention Division ERT with overflow of hotline calls, provide education and information on financial literacy, professional development, resume writing and interviewing skills, provide information on POV’s Trauma Recovery Center services, victims compensation program and safe at home application assistance.

Case Manager/Corrections Tech

Goodwill Industries Suncoast
04.2014 - 07.2018
  • Perform correctional casework in an institutional setting; develop, evaluate, and analyze program needs and other data about inmates; evaluate progress of individual offenders in the institution; coordinate and integrate inmate training programs; develop social histories; evaluate positive and negative aspects in each case situation, and develop release plans.

Loss Prevention

US Security Associates
01.2013 - 01.2014
  • Patrolled store to apprehend shoplifters, Inventory control

Education

Bachelor of Science - Criminal Investigation/Criminal Justice

Rasmussen University
New Port Richey, FL
01-2012

Skills

  • Problem-solving
  • Organization and multitasking
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Documentation and reporting
  • Relationship building
  • Decision-making
  • Conflict resolution
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Community resources
  • Case planning
  • Critical thinking
  • Documentation proficiency
  • Community outreach
  • Records management
  • Data entry and analysis
  • Crisis intervention
  • Emotional awareness
  • Treatment Planning
  • Referral coordination
  • Case management tracking
  • Resource management
  • Annual case reviews
  • Needs assessment
  • Discharge planning
  • Intervention plans
  • Progress evaluations

Certification

Georgia Peace Officer Standards and Training Council Hereby recognizes the accomplishments of O264092 CATHERINE LYNN HENRY Jailer For completing the requirements established in the Peace Officer Standards and Training Act. Therefore, in recognition of this achievement, the following basic certification number is issued as proof of this attainment. PBJA2025O264092 Issued this day : 01/17/2025

Timeline

Deputy Jailer

Columbia County Detention Center
09.2024 - Current

Case Manager

Tampa RRC/Geogroup
09.2021 - Current

Corrections Tech

Goodwill Industries Suncoast
10.2020 - 09.2021

Administrative Assistant

United Apollo
07.2019 - 10.2021

Case Manager

Harbor House of Central Florida, Inc.
12.2018 - 07.2019

Case Manager/Corrections Tech

Goodwill Industries Suncoast
04.2014 - 07.2018

Loss Prevention

US Security Associates
01.2013 - 01.2014

Bachelor of Science - Criminal Investigation/Criminal Justice

Rasmussen University

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