Catherine Hinojosa
Chicago,IL
Summary
Innovative and goal-oriented Quality Lead and technician of 10 years committed to professional development and expert leadership in delivery of quality products. Expert in identifying discrepancies in material production to ensure accurate quality of product. Able to adapt to changing work environments under pressure while maintaining composure to deliver results. Contains the flexibility to work various hours ensuring best quality products. Comfortable working with individuals from broad array of backgrounds and cultures. Demonstrates quality control knowledge, team management abilities and decision-making strengths.
Overview
10
10
years of professional experience
Work History
Quality Lead
Fuchs Lubricants Co.
2025.12 - Current
- Led quality assurance initiatives to enhance product reliability and performance.
- Mentored team members on best practices for quality management and compliance standards.
- Coordinated inspections ensuring adherence to company requirements and industry standards.
- Enforce quality control processes, reducing defects in production.
Quality Technician II
Fuchs Lubricants Co
2023.05 - 2025.12
- Conducted rigorous quality inspections to ensure compliance with industry standards and specifications.
- Collaborated with production teams to troubleshoot and resolve quality-related issues effectively.
- Developed and implemented testing procedures for lubricants, enhancing product reliability and performance.
- Trained new technicians on quality control processes, fostering a culture of accuracy and consistency.
- Weekly and monthly machine inspection processes ensuring industry compliance and accuracy to product specifications.
- Ability to learn and train incoming technicians about the use of computer programs (SAP,Excel,Word)
- Ability to learn standard operating procedures of industry standard equipment and machinery to ensure the delivery of timely, accurate, and quality product for customers
- Manage quality and organization of shipping documents for multiple lubricants ensuring delivery of accurate product
Quality Control Inspector
APS GRUPA
2022.08 - 2023.04
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Used Leco machine, moisture analyzers, scales, viscosity meters, beakers, test tubes, hot bath and spindles to inspect quality of products, taking note of functionality, appearance and other specifications.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Sampled 100% of products for detailed analysis.
- Conducted Soy analysis and NSR tests to evaluate comprehensive quality of Sugar and Soy products, noting results in ProSoy database and Microsoft Excel marking or removing defective items.
Logistics Assistant
CRRC Sifang America
2022.02 - 2022.07
- Reviewed order data to verify transactions and shipping dates.
- Oversaw daily inventory counts to maintain data accuracy.
- Generated, distributed and filed copies of all billing paperwork.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Documented received materials into Microsoft Excel system.
- Documented received materials into SAP system.
Quality Control Technician Supervisor
Resco Products
2020.08 - 2022.02
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Maintained testing equipment in good working order to effectively quality control furnace liner brick production lines.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in refractory industry settings.
- Responsible for executing and delivering best quality assurance functions including, but not limited to inspection of in-coming raw materials and in-process materials, documenting batching, mixing, and manufacturing process, ensuring product consistency and quality, and final inspection of finished products, prior to shipment.
Shipping Supervisor
Resco Products
2018.06 - 2020.08
- Supervised shipping team of 10 employees.
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Pulled, verified and packaged items for shipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Worked with vendors to schedule more than 20 daily pickups and 100 weekly deliveries.
- Worked with sales managers to drive and monitor sales prospecting.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Quality Control Technician
Resco Products
2016.03 - 2018.06
- Evaluate samples against company standards by completing measurements, visual inspections, and various established tests
- Perform thorough inspections of incoming material and outgoing product
- Inspect raw materials to verify quality meets company standards
- Determine root cause of deviations and non-conforming results and implement appropriate corrective and preventative action throughout product development process
- Use and understand various tools and machinery such as calipers, hook rulers, tape measure, viscosity meter, jet sieve,ro-tap, leco machine, etc.
Education
Some College (No Degree) - Applied Sciences
Olive Harvey
ChicagoHigh School Diploma -
George Washington High School
Chicago, IL2002-06
Skills
- Leadership
- Knowledge of quality systems
- Quality control tests
- Staff training and development
- Policy reinforcement
- Employee supervision
- Use of computer software
- Work under pressure
- Communication
- Time Management
Languages
Spanish
Native or Bilingual
Skills
- Knowledge of operating industry machinery
- Chemical handling
- Sample preparation and data interpretation for delivery of quality product
- Costumer focus
- Documentation organization
Timeline
Quality Lead
Fuchs Lubricants Co.
2025.12 - Current
Quality Technician II
Fuchs Lubricants Co
2023.05 - 2025.12
Quality Control Inspector
APS GRUPA
2022.08 - 2023.04
Logistics Assistant
CRRC Sifang America
2022.02 - 2022.07
Quality Control Technician Supervisor
Resco Products
2020.08 - 2022.02
Shipping Supervisor
Resco Products
2018.06 - 2020.08
Quality Control Technician
Resco Products
2016.03 - 2018.06
High School Diploma -
George Washington High School
Some College (No Degree) - Applied Sciences
Olive Harvey