Catherine Hinshaw
Austin,Texas
Summary
Entrepreneurial Community Advocate offering progressive experience in operations leadership. Catherine is particularly adept at adopting vision and executing that vision with passion and responsibility. Skilled at communicating and implementing process improvements to drive efficiency and productivity when needed. Motivating leader with proven success as a team member and as an individual.
Overview
5
5
years of professional experience
Work History
Co Founder
Warren Records
Austin, TX
09.2023 - Current
- Cofounder, Community Advocate and Head of Investor Relations at Warren Records, (est. Sept 2023) an Austin based organization focused on removing barriers for artists who want to transition from open mics and unpaid gigs to working as paid artists. Our mission is a response to the consolidation of the music industry and the increasing displacement of artists in Austin.
- This role includes event planning, vendor communications, graphic design and marketing efforts, financial planning, investment outreach, and boots on the ground.
- Developed strategies to increase brand awareness through public relations initiatives.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
Client Digital Experience Coordinator
National MI
10.2019 - Current
- Coordinated and facilitated all online learning courses and live webinars for National MI University. This role requires communication skills, problem solving skills, an understanding of the technology, and time management.
- Designed monthly videos to provide updates to clients on new and upcoming offerings.
- Managed the Company Store, which facilitates the flow of promotional items for sales events and the improvement of client relationships. This requires time management, an understanding of user trends and patterns, financial wisdom, communication skills, and creativity.
Coordinator for the Training Department
XINNIX, The Mortgage Academy
01.2019 - Current
- Began employment as an Intern and was quickly promoted to Coordinator to support a wide range of customer service, operational, administrative, and project-based activities within the training department, including fulfillment of customer orders, preparation for training classes, ongoing customer support, technical operation and maintenance of the Learning Management Systems, data management and analysis, and projects created to improve company practices.
Education
Bachelor Degree in Organizational Leadership -
Southwestern Assemblies of God University
01.2018
Skills
- Strategy and Planning
- High Volume Internal and External Communications
- Customer Service and Ongoing Support
- Emotional Intelligence
- Project and Program Management
- Training and Leadership
- Positive Improvements
- Written Content and Graphic Design
- Adobe Photoshop
- Web-based tools and applications for online research and communications
- Customer Relations
Accomplishments
- Consistently exceeded objectives in all positions.
- Earned high marks on reviews and excellent feedback from internal and external contacts.
- Continually given leadership roles and increased responsibility due to outstanding performance.
- Won recognition and awards, including the “Rising Star Award” in 2020.
- Credited as an enthusiastic, productive team player who proactively learns new skills to assist in more areas of work.
Additional Information - Linkedin
https://www.linkedin.com/in/catherine-hinshaw-58762a200/
Training
Completed professional seminars and training sessions on topics involving creative problem solving, strategy and planning, communication and collaboration, customer service, business operations, project management, leadership, technology, and general administration.
Timeline
Co Founder
Warren Records
09.2023 - Current
Client Digital Experience Coordinator
National MI
10.2019 - Current
Coordinator for the Training Department
XINNIX, The Mortgage Academy
01.2019 - Current
Bachelor Degree in Organizational Leadership -
Southwestern Assemblies of God University
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