CATHERINE HUNG
Van Nays,CA
Summary
OBJECTIVE: I am excited to obtain a position that will enable me to use my appreciation for my Communications and my ability to work extremely well with a wide variety of people who speak English and Chinese.
SUMMARY OF QUALIFICATIONS:
Bilingual English and Chinese I have over three years of experience working as a customer service representative (scheduling, phone etiquette, mail management, high-end clients, customer care) Highly skilled at handling a wide variety of daily calls while quickly resolving client issues and questions
Recognized for assuming additional responsibilities by going above and beyond my employers’ expectations while also learning and adapting quickly to new opportunities and challenges.
Overview
13
13
years of professional experience
Work History
Pet Sitter
Rover.com
04.2022 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
Assistant
Fast Pet Food
01.2016 - 06.2018
- Manage and ship direct Amazon FBM (fulfillment by merchant) orders to customers.
- Provide customer service for returns, disputes, reviews and all inquiries regarding orders of dog treats.
- Assist CEO with social media on Facebook, Instagram and YouTube.
- Assist CEO by scheduling appointments and calendar events/important meetings.
- Managed the company email inquiries for new business opportunities, clients as well as potential vendors.
Teacher’s Assistant
Trinity Church, Arts
05.2015 - 12.2015
- Helping the lead teacher run classes smoothly by taking on common classroom tasks at the lead teacher’s direction.
- Performing clerical duties like taking attendance, grading tests and homework, and other record-keeping and instruction tasks.
- Helps monitor students’ behavior in the classroom, hallways, cafeteria, playground, and on school trips.
Front Desk Receptionist
Choice Dental Center
09.2010 - 03.2014
- Greeting and welcoming patients to the practice.
- Assisting patients to fill out information forms/ preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
Education
Associate of Arts - Asian American Studies
Pasadena City College
Pasadena, CA06.2022
Skills
- Microsoft Office which includes Microsoft Word Publisher, Excel, PowerPoint, Outlook, Access, Micro POS Systems, and Database Management
Languages
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
Timeline
Pet Sitter
Rover.com
04.2022 - Current
Assistant
Fast Pet Food
01.2016 - 06.2018
Teacher’s Assistant
Trinity Church, Arts
05.2015 - 12.2015
Front Desk Receptionist
Choice Dental Center
09.2010 - 03.2014
Associate of Arts - Asian American Studies
Pasadena City College
Similar Profiles
Meghan NorrisMeghan Norris
Pet Sitter at Rover.comPet Sitter at Rover.com
Caitlyn SmithCaitlyn Smith
Pet Sitter at Rover.comPet Sitter at Rover.com
Madelynn LeBlancMadelynn LeBlanc
Animal Concierge at Rover.comAnimal Concierge at Rover.com
Kaylinn KundratKaylinn Kundrat
Pet Sitter at Rover.comPet Sitter at Rover.com
Griselda PachecoGriselda Pacheco
FAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los AngelesFAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los Angeles