Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Hyde

Savoy,TX

Summary

Practiced Director of Rehabilitation oversees day-to-day operations of rehabilitation services to deliver highest standard of services with best possible outcome for residents. Maintains current COTA license and 30 years of healthcare, rehabilitation and therapy experience in long-term care facilities. Directs clinical management of rehab facility to foster quality improvement, excellent care planning and positive clinical utilization to meet program standards and guidelines.

Overview

29
29
years of professional experience

Work History

Director of Rehabilitation Services

Creative Solutions In Healthcare
08.2021 - Current
  • Improved patient outcomes by implementing evidence-based rehabilitation programs and treatments.
  • Developed interdisciplinary collaboration for optimal patient care and service delivery.
  • Enhanced staff productivity with streamlined processes and efficient resource allocation.
  • Established a comprehensive quality management system to monitor performance metrics and ensure continuous improvement.
  • Expanded the scope of services offered, resulting in increased revenue and program growth.
  • Mentored and developed a high-performing team of therapists, fostering professional growth and clinical excellence.
  • Implemented an effective marketing strategy to promote the department''s services to referring physicians and community partners.
  • Ensured compliance with regulatory requirements through diligent monitoring of documentation practices and adherence to policies and procedures.
  • Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
  • Created a culture of ongoing learning by providing regular continuing education opportunities for staff members.
  • Collaborated with other departments to create seamless transitions for patients throughout their recovery journey.
  • Evaluated emerging trends in rehabilitation services, integrating new techniques into practice as appropriate.
  • Championed patient-centered care principles, promoting empathy, compassion, and cultural competence within the department''s daily operations.
  • Managed financial resources effectively, ensuring cost-efficient provision of services without compromising on quality or accessibility.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Director of Rehabilitation Services

Reliant Rehabilitation
05.2019 - 08.2021
  • Improved patient outcomes by implementing evidence-based rehabilitation programs and treatments.
  • Developed interdisciplinary collaboration for optimal patient care and service delivery.
  • Enhanced staff productivity with streamlined processes and efficient resource allocation.
  • Established a comprehensive quality management system to monitor performance metrics and ensure continuous improvement.
  • Expanded the scope of services offered, resulting in increased revenue and program growth.
  • Mentored and developed a high-performing team of therapists, fostering professional growth and clinical excellence.
  • Implemented an effective marketing strategy to promote the department''s services to referring physicians and community partners.
  • Ensured compliance with regulatory requirements through diligent monitoring of documentation practices and adherence to policies and procedures.
  • Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
  • Created a culture of ongoing learning by providing regular continuing education opportunities for staff members.
  • Collaborated with other departments to create seamless transitions for patients throughout their recovery journey.
  • Evaluated emerging trends in rehabilitation services, integrating new techniques into practice as appropriate.
  • Spearheaded efforts to improve patient safety by identifying potential hazards and implementing corrective actions.
  • Managed financial resources effectively, ensuring cost-efficient provision of services without compromising on quality or accessibility.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Developed policies and procedures for effective pharmacy management.

Regional Director of Rehabilitation

Concord Healthcare
03.2012 - 05.2019
  • Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Developed and executed successful business plans, resulting in increased market share and profitability.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
  • Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
  • Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Promoted a safety-first culture within the region, implementing best practices that reduced workplace incidents significantly.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Attended weekly meetings to discuss and optimize strategies.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Executive Director of Human Resources

Bok-bok Designs,Inc
01.2012 - 05.2019
  • Elevated employee satisfaction by developing and implementing comprehensive HR policies, procedures, and initiatives.
  • Reduced company turnover rate through effective talent acquisition and retention strategies.
  • Streamlined HR operations for increased efficiency by automating processes and implementing technology solutions.
  • Enhanced company culture with employee engagement programs, fostering a positive work environment.
  • Managed full-cycle recruitment process to attract top talent for key organizational roles.
  • Improved onboarding experience by revamping training programs, resulting in faster integration of new hires into the organization.
  • Negotiated favorable contracts with benefits providers to offer competitive packages for employees.
  • Implemented performance management system, aligning employee goals with organizational objectives.
  • Oversaw legal compliance of HR practices, ensuring adherence to federal, state, and local regulations.
  • Led change management efforts during mergers and acquisitions, promoting smooth transitions for staff members.
  • Developed succession planning strategy to identify high-potential employees for leadership positions within the organization.

Director of Rehabilitation Services/ COTA

Reliant Rehabilitation
01.2005 - 01.2016
  • Improved patient outcomes by implementing evidence-based rehabilitation programs and treatments.
  • Developed interdisciplinary collaboration for optimal patient care and service delivery.
  • Enhanced staff productivity with streamlined processes and efficient resource allocation.
  • Established a comprehensive quality management system to monitor performance metrics and ensure continuous improvement.
  • Expanded the scope of services offered, resulting in increased revenue and program growth.
  • Mentored and developed a high-performing team of therapists, fostering professional growth and clinical excellence.
  • Implemented an effective marketing strategy to promote the department''s services to referring physicians and community partners.
  • Ensured compliance with regulatory requirements through diligent monitoring of documentation practices and adherence to policies and procedures.
  • Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
  • Created a culture of ongoing learning by providing regular continuing education opportunities for staff members.
  • Evaluated emerging trends in rehabilitation services, integrating new techniques into practice as appropriate.
  • Managed financial resources effectively, ensuring cost-efficient provision of services without compromising on quality or accessibility.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.

Floater COTA

RehabCare Group Inc.
11.2005 - 11.2010
  • Improved patient outcomes by designing and implementing individualized treatment plans for clients.
  • Enhanced patients'' quality of life with customized therapeutic interventions targeting functional limitations.
  • Collaborated with supervising occupational therapists to develop comprehensive care plans, ensuring optimal patient progress.
  • Promoted independence in daily living activities by teaching adaptive techniques and effective use of assistive devices.
  • Documented patient progress accurately and consistently, enabling efficient communication among healthcare team members.
  • Provided evidence-based treatments within various settings, including schools, hospitals, outpatient clinics, and home health environments.
  • Assisted clients in achieving personal milestones through the implementation of goal-oriented intervention strategies.
  • Increased patient safety by addressing environmental factors within homes and facilities that could pose potential risks or barriers.
  • Educated caregivers on appropriate therapeutic techniques, fostering a supportive environment for continued progress outside of therapy sessions.
  • Developed strong rapport with patients and families through compassionate care and clear communication about treatment objectives.
  • Maintained current knowledge of industry trends and best practices through ongoing professional development opportunities.
  • Contributed to interdisciplinary team meetings by sharing insights related to patients' occupational therapy needs and progress updates.
  • Served diverse populations with varying diagnoses such as developmental disabilities, neurological disorders, orthopedic injuries, and mental health issues.

Director of Rehabilitation Services

Endurance Healthcare
11.2002 - 11.2005
  • Improved patient outcomes by implementing evidence-based rehabilitation programs and treatments.
  • Developed interdisciplinary collaboration for optimal patient care and service delivery.
  • Enhanced staff productivity with streamlined processes and efficient resource allocation.
  • Established a comprehensive quality management system to monitor performance metrics and ensure continuous improvement.
  • Mentored and developed a high-performing team of therapists, fostering professional growth and clinical excellence.
  • Implemented an effective marketing strategy to promote the department''s services to referring physicians and community partners.
  • Ensured compliance with regulatory requirements through diligent monitoring of documentation practices and adherence to policies and procedures.
  • Created a culture of ongoing learning by providing regular continuing education opportunities for staff members.
  • Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
  • Collaborated with other departments to create seamless transitions for patients throughout their recovery journey.
  • Spearheaded efforts to improve patient safety by identifying potential hazards and implementing corrective actions.
  • Evaluated emerging trends in rehabilitation services, integrating new techniques into practice as appropriate.
  • Championed patient-centered care principles, promoting empathy, compassion, and cultural competence within the department''s daily operations.
  • Managed financial resources effectively, ensuring cost-efficient provision of services without compromising on quality or accessibility.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
  • Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Staff COTA/Director of Rehabilitation Services

Rehab Pro III
11.1994 - 11.2002
  • Improved patient outcomes by developing and implementing individualized treatment plans for clients.
  • Collaborated with occupational therapists to design and execute effective therapy sessions, resulting in better patient progress.
  • Enhanced patient well-being through therapeutic activities targeting physical, cognitive, and emotional challenges.
  • Provided comprehensive documentation of patient progress, supporting accurate evaluations and future treatment planning.
  • Assisted OTs in assessing client needs, leading to tailored interventions that addressed specific goals and objectives.
  • Educated patients and caregivers on home exercise programs and adaptive equipment use, promoting increased independence.
  • Participated in interdisciplinary team meetings to ensure cohesive care strategies across all involved professionals.
  • Mentored new COTA staff members, sharing best practices for optimized patient care delivery.
  • Built strong rapport with patients through compassionate communication and active listening techniques.
  • Contributed to a positive rehabilitation environment by maintaining clean, safe, and organized treatment spaces.
  • Supported successful discharge planning by collaborating with healthcare providers on appropriate follow-up services for patients.
  • Continuously expanded knowledge base through professional development courses and industry workshops, enhancing clinical skills and expertise.
  • Promoted a culture of safety in the workplace by adhering to policies, procedures, and regulations regarding infection control measures and equipment usage protocols.

Education

Bachelor of Science - Education

Texas Woman's University
Denton, TX

MBA - Business Administration And Management

Texas Woman's University
Denton, TX

Associate of Science - Occupational Therapy

North Central Texas College
Gainesville, TX
05.1994

Skills

  • Therapeutic Techniques
  • Effective Communication
  • Policy Implementation
  • Quality Assurance
  • Problem Solving
  • Staff Training and Development
  • Regulatory Compliance
  • Conflict Resolution
  • Community Outreach
  • Resource Allocation
  • Outcome Measurement
  • Interdisciplinary Collaboration

Timeline

Director of Rehabilitation Services

Creative Solutions In Healthcare
08.2021 - Current

Director of Rehabilitation Services

Reliant Rehabilitation
05.2019 - 08.2021

Regional Director of Rehabilitation

Concord Healthcare
03.2012 - 05.2019

Executive Director of Human Resources

Bok-bok Designs,Inc
01.2012 - 05.2019

Floater COTA

RehabCare Group Inc.
11.2005 - 11.2010

Director of Rehabilitation Services/ COTA

Reliant Rehabilitation
01.2005 - 01.2016

Director of Rehabilitation Services

Endurance Healthcare
11.2002 - 11.2005

Staff COTA/Director of Rehabilitation Services

Rehab Pro III
11.1994 - 11.2002

Bachelor of Science - Education

Texas Woman's University

MBA - Business Administration And Management

Texas Woman's University

Associate of Science - Occupational Therapy

North Central Texas College

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Catherine Hyde