Catherine Jacobs

Developed individual treatment goals based on history and diagnosis.

• Facilitated group and individual therapy in outpatient setting.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
• Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
• Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
• Monitored client progress to make necessary adjustments for client success.
• Kept accurate and detailed records to track and document client progress.
• Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
• Supported aftercare planning for continued recovery after treatment.
• Coordinated care with other professionals to provide clients with comprehensive support.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
• Managed a caseload of over 50 clients, conducting sessions, documentation, prioritizing faxes and responding to phone messages daily.

• Confirmed all insurance benefits met standards of admissions as dictated by policy.
• Assisted in patient admission process based on federal and state laws.
• Completed preliminary paperwork for incoming and outgoing patients.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Performed various administrative tasks by filing, copying and faxing documents.
• Assisted with medical coding and billing tasks.
• Registered and verified patient records before triage with most up-to-date information.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Obtained payments from patients and scanned identification and insurance cards.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Conducted patient intake interviews, recording and documenting relevant information.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

• Advised patients about in-home treatments and exercises to help ailments heal.
• Developed treatment plans to address individual client needs.
• Quickly built trust and rapport with clients to facilitate growth.
• Provided massage or stimulation for therapy.
• Maintained records of each patient and kept up-to-date on progress.
• Taught patients how to properly use exercise techniques.
• Maintained client caseload of 50 individuals and couples per week.
• Documented client progress and maintained confidential records.
• Provided community resources and referrals to clients.
• Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
• Worked with interdisciplinary treatment team to develop treatment plans.
• Performed client assessments and developed treatment plans.
• Provided crisis support and emergency care for patients.
• Advocated for placement of patients into community-based treatment settings.
• Maintained and updated patient records, changes in service plans and treatment reports.
• Utilized meditation and visualization to support clients in meeting therapeutic goals.
• Partnered with multi-disciplinary treatment team as subject matter expert on psychosocial treatment of patients.
• Documented patient information, treatment plans, and patient responses.

• Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
• Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
• Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
• Conducted interviews for hiring of inmate job positions to identify optimal candidates.
• Arranged substance abuse rehabilitation for offenders.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.

• Managed day-to-day operation of home to comply with regulations and agency standards.
• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Assisted residents with daily hygiene and living tasks.
• Oversaw budget to manage expenditures and control costs.
• Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Trained and mentored new staff on cleaning and safety protocols.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Addressed customer feedback and complaints to maximize satisfaction.
• Managed shelter of 18 women and children
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