Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
AssistantManager
Catherine James

Catherine James

Racine

Summary

Experienced in supporting individuals through personalized care plans, demonstrating strong skills in behavior management and emotional support. Successfully maintained accurate documentation of client progress and coordinated communication among families to address needs and schedule changes. Developed positive relationships with clients and their families, facilitating access to community resources for additional support. Proven ability to manage safety protocols and monitor environments to ensure well-being of individuals served.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Respite Care Provider

Pearl house of cares
Milwaukee
02.2024 - Current
  • Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
  • Managed challenging behaviors using de-escalation techniques according to established protocols.
  • Maintained accurate records of services provided to clients.
  • Assisted in developing and implementing individualized care plans for clients.
  • Promoted positive behavior reinforcement strategies when appropriate.
  • Monitored client progress and documented any changes or issues.
  • Coordinated communication between family members regarding schedule changes or needs of the client.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Educated families about available resources within the community that can provide additional support.
  • Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
  • Provided temporary relief and support to families of individuals with disabilities.

Security Officer

Allied Universal Security Services
Milwaukee
03.2022 - Current
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Caregiver

Mount pleasant homes
Racine
05.2023 - 05.2025
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Coordinated transportation services for clients when necessary.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support to clients during difficult times.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.

Caregiver

Community pathways
Racine
09.2017 - 06.2023
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Supported bathing, dressing and personal care needs.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Maintained clean and well-organized environment for client happiness and safety.

Education

High School Diploma -

Horlick High School
Racine, WI
06-2016

Some College (No Degree) - Law Enforcement

Gateway Community College
Racine, WI

Skills

  • Individualized care planning
  • Behavior management
  • Medication administration
  • Client progress monitoring
  • Activity coordination
  • Client transportation
  • Emotional support
  • Safety management
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Meal preparation
  • Transportation services
  • Recreational activities
  • Hygiene maintenance
  • Housekeeping tasks
  • Personal care assistance
  • Nutritional support
  • Autism support
  • Respect for diversity

Languages

English
Full Professional

Certification

Cbrf,fire safety,cps

References

References available upon request.

Timeline

Respite Care Provider

Pearl house of cares
02.2024 - Current

Caregiver

Mount pleasant homes
05.2023 - 05.2025

Security Officer

Allied Universal Security Services
03.2022 - Current

Caregiver

Community pathways
09.2017 - 06.2023

High School Diploma -

Horlick High School

Some College (No Degree) - Law Enforcement

Gateway Community College